Sutherland is seeking multiple Processors who have experience in Retail or Correspondent Front Line Mortgage Processing.
The processor will be responsible for gathering required documentation from the borrower and obtaining appropriate documentation from third party vendors consistent with internal, client and investor policies. Prior experience with FNMA/FHLMC guidelines required. Portfolio/Private Investor experience a plus.
Outstanding customer service skills required
Reviewing the complete file and ensuring the various documents in the file are in sync with the all the others and the loan application on the system.
Scanning the hard copy of the loan application to the system (shared drive) so that anyone not in possession of the hard file can also at any point of time has access to all the file documents.
Understanding the underwriting submission requirements before actual submission.
Ordering the various services required on the file and capturing those requests on the systems.
Following up on the status of the services ordered (in Point 5 above) in order to ensure minimum time lag from order to receipt.
Upon receipt of loan decision from underwriter, liaise with the various internal and external parties in order to address the additional requirements from the underwriter.
Once final approval is received, co-ordinate with the respective third parties and the prospective borrower to schedule the loan settlement.
Qualifications for Processor:
University degree preferably or work experience equivalent
At least 3 years related experience as a mortgage loan processor
High Net Worth Experience is highly preferred
Experience in working with people on different levels
Must have good verbal and written ...