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Customer Service Consultant (Chat)

Sutherland Coral Springs, FL
  • Posted: 1 day ago
  • Full-Time
  • Benefits: Medical, Life Insurance, Dental

Sutherland is seeking a reliable and detail-oriented person to join us as Customer Service Consultant (Chat). We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Consultants in this role get to:

· Develop outstanding customer service skills

· Sit in on multiple simultaneous live chat sessions to provide exceptional customer service

· Answer inbound Calls

· Provide basic troubleshooting on a variety of products and services

Qualifications

Our most successful candidates will have:

· A High School diploma or GED

· Excellent verbal and written communication skills; proficient reading skills

· Multi-tasking skills, showcased through the use of several applications (experience working with CRM applications preferred)

· Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience

· Proven customer service skills

Sutherland is a drug free workplace.
HIVE271 19006748

Sutherland

As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers, across industries from financial services to health care, achieve greater agility through transformed and automated customer experiences for over 30 years. Headquartered in Rochester, N.Y., Sutherland employs over 38,000 professionals spanning 20 countries around the world. To learn more, please visit us at www.sutherlandglobal.com

Address

3111 N University Drive, Suite 500
Coral Springs, FL
USA

Website

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