The Dual Rate will fill in as assigned and be responsible for pit area assigned to during regular shift, which includes overseeing table games and dealers, enforcement of rules and regulation of games and customer service up to and including disputes between customers and dealers.
DUTIES: Promotes Clearly Supervisor Customer Service and guest relations at all times. Oversight of games in progress, players and employees assigned to pit. Responaible for safeguarding company assets during assigned shift. Dispenses cards and dice, after examination for irregularities. Settles any customer dispute within assigned pit. Enforces all rules and regulations related to table games in assigned pit. Responsible for maintain proper table loads through fills and credits. Tracks and rates players. Responsible for correcting table games dealer errors. Trains and monitors performance of personnel to ensure smooth and efficient game operation. Responsible for the general overall management of pit assigned during regular shift. Othher duties as assigned by Shift Manager
QUALIFICATIONS: High School diploma or GED equivalent required. Some management or leadership training helpful.