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Field Service Technician - Espresso Machine
Supramatic Inc. - Espresso Planet Mississauga, ON

Field Service Technician - Espresso Machine

Supramatic Inc. - Espresso Planet
Mississauga, ON
Expired: over a month ago Applications are no longer accepted.
  • $30,000 to $55,000 Yearly
  • Full-Time
Job Description

About Supramatic Inc.:

We import Commercial Espresso Machines and other Coffee related equipment. We cater to the foodservice industry, mainly to large chain accounts, supporting our customers coast to cost.

Job Description:

The Field Service Technician works with Service Coordinators and Service Managers - to deliver, install, inspect, repair and perform periodic preventive maintenance on Espresso, Brewing, Grinding and Water Filtration systems.The Service Technician is responsible for maintaining customer relationships in their territory by following basic business integrity practices.

Responsibilities :

  • Installing new machines in accordance with a fast paced roll-out schedule
  • Scheduling and performing preventative maintenance on all machines in your service area
  • Emergency on-site technical support for the GTA and southern Ontario
  • Covering other service areas as needed
  • Customer Equipment and Recipe training (Barista Experience helps)
  • Troubleshooting and repair of mechanical, electrical, hydraulic and electronic systems
  • Technical support of our national service partner network
  • Spare parts department management
  • Some evening, week-end and holiday on-call is required

Requirements :

  • Technical degree required
  • Preferred candidate will have 2 years electro-mechanical experience
  • Ability to work on commercial espresso, coffee brewing, coffee grinding and water filtration systems.
  • Previous field service experience in similar field required
  • Electronics, appliance technician or other related degree preferred
  • Excellent troubleshooting skills and mechanical aptitude
  • Skilled with the use of test instruments such as multimeters
  • Superior customer service skills
  • Professional attitude and appearance
  • Ability to work independently and organize own activities
  • Must be able to work on your own or as part of a team
  • Ability to communicate clearly both verbally and in writing
  • Valid Driver’s License and an acceptable driving record
  • Must be able to regularly lift up to 25 lbs and occasionally up to 70lbs
  • Experience in the coffee industry is helpful, but not required
  • Must be able to drink coffee as the final step is the quality evaluation of dispensed coffee (taste and appearance)
  • Travel outside your service area as needed

Benefits and why to work with us:

  • Our progressive environment offers competitive wages
  • We have Junior, Senior and Management positions available
  • Discounts for you and your family on all products and merchandise we sell.
  • Our friendly and excellent team will make you feel at home

If you are interested in a challenging opportunity with a world class Espresso Machine power team, we want to hear from you. We encourage you to visit our website www.supramatic.com to learn more about the exiting world of coffee.

Company Description
We are a multi channel commercial food service equipment importer and distributor. Our coffee and espresso related products are handled thru our commercial division Supramatic Inc. and our ecommerce retail division Espresso Planet.
Why Work Here?
Lots of room to grow and our great team will make you feel at home.

We are a multi channel commercial food service equipment importer and distributor. Our coffee and espresso related products are handled thru our commercial division Supramatic Inc. and our ecommerce retail division Espresso Planet.

Address

Supramatic Inc. - Espresso Planet

1020 Brevik Place

Mississauga, ON
CAN

Industry

Engineering

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