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General Services Clerk I/II (Extra Help)

Superior Court, County of Santa Clara San Jose, CA
  • Expired: September 10, 2019. Applications are no longer accepted.

Under direct supervision, performs a variety of duties in support of court operations that include driving, mail/package preparation, sorting and delivery, and other duties as appropriate. 

We currently have Extra Help positions available, however, this recruitment will also lead to establishing an eligibility list for future Regular Full-time, Extra Help, and Limited Term opportunities at the court.

Limited Term - Individual is hired for a specific term subject to an extension at the end of the term at the Court's discretion.

Extra Help - Positions are used by the Court to handle peak workload and vacancies. These positions are not eligible for most Court benefits.
Under direct supervision, this entry level clerical position performs an array of functions that may include receiving and processing incoming office supplies, mail and materials, picking and filling orders. Packing and shipping orders. Managing, organizing, and retrieving stock or case files in a warehouse. Delivery of office supplies, mail and correspondence to various courthouses, areas, cubicles and offices.
General Services Clerk I is the entry level classification in the general services series.  Initially incumbents perform the less difficult duties as they learn about the needs of the court.  As experience is gained there is greater independence within established guidelines and protocols.  This classification is alternately staffed with General Services Clerk II and incumbents are expected to advance to the higher level after completing the required probation period and meeting the necessary experience and qualifications requirements. 
General Services Clerk II is the journey level class in this series fully competent to independently perform the required duties while also performing a variety of duties that are more difficult and complex with a higher degree of discretion.
This series is distinguished from the Legal Process Clerk series in that the latter processes official court documents.REPRESENTATIVE DUTIES:

  • Opens, sorts, and distributes mail and interdepartmental correspondence or other material from Court and County facilities and delivers to designated institutions;
  • Prepares documents and envelopes for high volume mailings;
  • Drives a vehicle on an established daily route or as directed;
  • Packs books or other materials, and labels them for delivery;
  • Operates postage metering equipment;
  • Answers and responds to calls for court files and materials;
  • Delivers mail to post office; registers and returns receipt to originating department as requested;
  • Wraps packages for shipment by mail or other means and unwraps incoming packages;
  • May be called upon to perform a variety of  other duties including photocopying and file retrieval/return to the warehouse;
  • Ships, receives and unloads supply van/truck
  • Inventory keeping by recording amounts of materials or items received or distributed through a computer
  • Maintains a safe and clean work environment by keeping shelves, pallet area and work stations neat and organized.
  • Performs other related duties as required.
General Services Clerk II - duties in addition to the above
  • Retrieves, prints and processes notices from the Court's automated case management systems;
  • Processes all mail through an x-ray machine for security purposes;
  • Assist with the development of driver schedules to meet delivery needs of the Court;
  • Logs in ordered supplies from vendor deliveries, stages internal deliveries and schedules deliveries to various Court facilities, County agencies and vendor locations;
  • Maintains postage expenditure logs; posts postage to metering machines;
  • Schedules mail machine service, orders supplies, meets with mail equipment vendors;
  • Maintains vehicle service records.
General Services Clerk I: An educational equivalent to a high school diploma or GED and a minimum of one year of experience in driving and delivering documents or packages. A California Driver's license and ongoing good driving record are required.
General Services Clerk II: An educational equivalent to a high school diploma or GED and a minimum of one year of experience in driving and delivering documents or packages plus nine (9) months working as a General Services Clerk I in the court. A California Driver's license and ongoing good driving record are required.
      Knowledge of:
  • Traffic laws and proper vehicle operation.
  • Office practices and procedures.
  • Standard English usage, grammar, punctuation, spelling, style and format.
  • Standard office, mailroom, and warehouse equipment and systems;
  • Knowledge of basic arithmetic.

       Ability to:
  • Follow oral and written instructions;
  • Communicate effectively orally and in writing;
  • Work effectively to meet court deadlines.
  • Prepare standardized forms accurately.
  • Use discretion in organizing activities and setting priorities as appropriate to class level;
  • Work well under sometimes  demanding conditions;
  • Be able to adapt to varying needs of  the court specific to your division;
  • Interact appropriately with judges, court staff, attorneys, the public and all others contacted while working;
  • Maintain confidentiality;
  • Once trained, independently perform an array of functions as described in the representative duties of this job specification to coordinate assigned responsibilities within a large facility or operational unit of the court.
  • Maintain a clean driving record and follow all traffic laws while driving.
Incumbents in this position may be assigned to work in a number of environments. These environments may include inside or outside a courthouse, inside or outside an office building; or at a warehouse with limited exposure to heat, cold, inclement, weather, dust, fumes, odors, and noise. The ability to work alone and with others is required. A California Driver's license is required. This position requires travel to different facilities within the County generally using a Court vehicle. 
  • Periodic, regular, and/or occasional use of a computer terminal to conduct clerical functions and communications;
  • Periodic, regular, and/or occasional contact with employees in other court divisions, government agencies, the public, and/or vendors with the ability to converse and respond appropriately to inquiries and requests.
  • Regular lifting, walking and carrying of files, documents, and other court-related materials.
  • The use of pallet jacks, hand carts and push carts.
  • Sort and place materials or items on racks, shelves on in bins according to organizational standards
  • Knowledge of data entry and inventory keeping.

  • Strength and ability to regularly lift and carry 50 lbs.;
  • Ability to occasionally lift and carry up to 70 pounds;
  • Ability to move objects that weigh more than 100 pounds with assistance;
  • Occasional pushing and pulling of objects weighing more than 100 lbs. with a wheeled cart, such as: files, stacks of paper, reference books, and other materials;
  • Dexterity and coordination to handle files and single pieces of paper;
  • Frequent need to reach for items above and below desk level;
  • Standing for long periods of time is periodically required. 

A screening panel will be convened to select those applicants deeme

Superior Court, County of Santa Clara


San Jose, CA
95113 USA