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Remote Call Center Representative -Bilingual

Sunrun Albuquerque, NM

  • Benefits Offered Vision, Medical, 401k, Dental
  • Employment Type Full-Time

We are seeking a Remote Associate Direct Marketing Representative -Bilingual Spanish speaking preferred to join our team! You will be responsible for making outbound calls to leads through the company CRM, verify the information on the lead form and confirm the leads interest in speaking to solar companies in their area.

Responsibilities:

  • Make outbound calls to leads through CRM and disposition lead based on outcome of the call
  • Utilize the quality control script to verify and update the information on the lead form as needed
  • Follow TCPA Compliance Policy on every call.
  • Meet performance metrics defined by management, key metrics include; Calls/hour, Approves/hour and Conversion Rate
  • Utilize company Skye and email for internal communications

Qualifications:

  • Previous experience in customer service, sales, or other related fields (2 years)
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Work 5 days a week, Saturday, Sunday and Monday required
  • Must have and maintain high speed internet, 50MBPS level service or better (Proof required)
  • Must have a quiet office space to make calls from
  • Familiar using online software, email, Google docs and CRM (e.g. Salesforce) systems

Sunrun

Why Work Here?

USA Today ranks Sunrun as one of the nation's best places to work! (With the brightest futures!)

Sunrun is the nation’s largest dedicated residential solar provider, creating low-cost energy solutions that bring sustainable power to the people as well as helps the planet by reducing air pollution.

Address

Albuquerque, NM
USA

Website

Posted: 28 days ago