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Customer Service Representative

Sunland Distribution of Florida, Inc.
Lake Wales, FL
  • Posted: July 22, 2022
  • Full-Time
Customer Service Representative
Job Description
Sunland Distribution is looking for a Customer Service Representative with skills in Data Entry and Appointment Setting at our Waverly, FL location. We are a Truckload and LTL refrigerated carrier/warehouse servicing the east coast and parts of the south and mid-west.
Job Duties and Requirements:
Job Duties:
  • Receive and enter freight orders into Sunland’s software system accurately and in a timely manner.
  • Double check all orders for accuracy.
  • Print paper delivery pros for the orders entered.
  • Follow up with customer to make sure all necessary information is obtained for the orders entered.
  • Call to set/confirm delivery / pick-up appointments of freight and confirm delivery locations.
  • Communicate with Dispatch on new locations to determine deliverability and safety conditions for pick-up and delivery.
  • Ownership of these duties and initiative to obtain all information.
  • Filing for various departments.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Required / Preferred Experience:
  • Two or more years of Microsoft Excel and Outlook experience - required.
  • Two or more years of an office environment experience - required.
  • Bi-lingual - a plus
Shift: Monday – Friday
8am – 5pm.
Sunland offers competitive benefits including Medical, Dental, Vision, Life and Disability.
EOE

Sunland Distribution of Florida, Inc.

Address

Lake Wales, FL
33853 USA

Industry

Business

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