Sales Customer Service Associate

We are looking for an outgoing, goal oriented, "people person" that has excellent customer service skills! Our Sales Representatives work to help meet the needs of all of our customers. Customer base ranges from walk ins needing help selecting a single light bulb to house packages emailed to us by a builder who needs a bid. You will mainly be working with homeowners, contractors, architects/designers, and electricians. Every sales person is responsible for obtaining their own customer base and trade accounts, whether through walk-in traffic or by going out and meeting builders on site.

General Responsibilities:

· Make appointments with customers for them to select their lighting needs

· Be able to help customers select fixtures based on their preferences and not your own style

· Read floor plans and provide accurate counts of all lighting items

· Accurately price selections

· Stay within budget for each project

· See orders through to pick up/delivery

· Meet a monthly sales goal whether through inside or outside sales (We are not commission based, but individual goals help us grow as a team.)

· Treat customers with the utmost respect and appreciation

· Dress and act professionally at all times

Qualifications:

· Experience in a related field (i.e. flooring, design studios, etc.)

· Computer proficiency required. (We use Google drive and related apps daily.)

· General knowledge of the home building and design industry a plus

· Customer service experience a plus

· Self-starter

· Team player

· Problem solver

· Detail oriented

· Patient

This position's hours are 8:30 - 5:00 Monday to Friday and 9-2 on Saturdays. If this schedule doesn't work for you, please do not apply. Compensation depends on experience.