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Customer Service Representative - Warehouse Associate

SunSource
Benicia, CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

At GHX, a SunSource company, we reward our employees for their dedication and strive to develop your career in a dynamic and diverse work environment that builds your potential. The passion our employees have for customer service is what makes us unique and sets us apart from our competitors. With 44 locations across North America, we cover a broad spectrum of applications for the industries we serve and offer a variety of opportunities to accelerate your professional journey. If you have a desire to be part of an organization that champions growth and innovation, we'd love to hear from you! We are currently seeking a Customer Service Representative - Inside Sales in Benicia, CA.

The Customer Service Representative - Inside Sales will handle sales of corporate products to business and industrial establishments over the phone and internet. This role will maintain accounts to keep customers satisfied, perform technical research, and work with customers to bring to market viable solutions. You'll interpret customer drawings, specifications, solid models, and engineering data, translate the information into an assembly bill of materials, price, and quote, then make fabrication drawings. The Customer Service Rep also establishes component part numbers, sets up assembly parts, enters orders, purchases components, creates drawings/die files for all branches, and schedules projects with production.

What You'll Do:

  • Sell industrial hose, gasket, and piping products and maintain customer accounts
  • Take orders on the phone and over the internet
  • Enter orders and product quotes into the computer system
  • Emphasize salable features, quotes prices, and credit terms, and prepare sales orders for orders obtained
  • Estimate delivery dates based on knowledge of production and delivery schedules and inventory
  • Prepare reports of business transactions in company database
  • Work with account managers to keep account activities up to date
  • Investigate and resolve customer problems with deliveries
  • Follow orders through the process from door to door, solving any problems along the way and managing all files including purchase orders, drawings, specifications, and models

Why You'll Love Working for Us:

  • Medical, dental, vision, and life insurance
  • Short & long-term disability
  • 401(k) with company match
  • PTO and paid holidays
  • Tuition Reimbursement
  • Employee Assistance Plan

What We Need from You:

  • High school diploma or equivalent
  • Some college is preferred
  • Knowledge of industrial hose, gasket, and piping required
  • Good working knowledge of engineering principals, solid modeling, welding and fabrication
  • Successfully function in a fast paced, high volume environment using Microsoft Office applications (Word, Excel, Solid works, etc.)

We are an Equal Employment Opportunity Employer M/F/V/D

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Text "SunSource" to 25000 to Apply!!

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www.ghxinc.com

www.sun-source.com

Company Description
SunSource’s history of accomplishment and continued growth means that we give the best condition to energetic, driven people to be effective in their role. We pride ourselves on a culture that provides opportunities for development and advancement of our associates. In addition, we build meaningful relations with our customers, suppliers and internal associates. We are all bound by a pledge to a common mission toward providing the highest quality products and services within our industry and achieving the company’s growth objectives.

SunSource

Why Work Here?
Our business touches a wide variety of industries and provides development opportunities for associates with a variety of skills.

SunSource’s history of accomplishment and continued growth means that we give the best condition to energetic, driven people to be effective in their role. We pride ourselves on a culture that provides opportunities for development and advancement of our associates. In addition, we build meaningful relations with our customers, suppliers and internal associates. We are all bound by a pledge to a common mission toward providing the highest quality products and services within our industry and achieving the company’s growth objectives.

Address

Benicia, CA
USA

Industry

Business

Website

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