SunPlus Data Group is seeking a Medical Appointment Scheduler/Medical Clerk to join our team of contractors at Hill AFB.
This is a long term, multi year contract
Pay: $13.16/hr + $4.13/hr health and welfare benefits ($17.29)
Benefits: Paid holidays, 1 hour sick leave for every 30 hrs. worked up to 7 sick days per year and after 1 year you receive an additional 2 weeks PTO.
Hours 7:00 - 4:30 excluding Federal holidays
**Candidates will have to submit a current BLS/CPR card along with a full Immunization Titer (proof of immunizations) before they can start working.
**Candidates must be a US Citizen in order to obtain base clearance
Appointing Clerks: Schedules appointments in a government computer system for primary care, specialty and subspecialty medical care. In addition to scheduling requested appointments, this position will call patients or respond to secure messaging submissions to schedule, reschedule, and/or cancel appointments as needed, to include appointments for consult/referral specialty care within the MTF or at civilian facilities.
1.1 Schedules medical appointments and determines patient eligibility for services from phone calls, secured messaging or other methods used for appointment requests. Supports PCM by name processing for appointment and appropriate access to care time frames during allocation of standard appointment types.
1.2 Maintains appointment schedules using a Government computer system (Composite Health Care Systems (CHCS), AHLTA or MHS GENESIS.
1.3 Validates eligibility through appropriate booking through Defense Eligibility Report System (DEERS).May be required to register patients not already in computer system, such as newborns.
1.4 Maintains accurate and up-to-date patient schedules and logs. Utilizes the Government computer system tools and standard protocols (detail codes, freezing slots, and TRICARE on-line usage) to facilitate maintenance of appointment slots, rescheduling options or cancellation processing.
1.5 Validates basic patient demographic information prior to booking appointment for patients. Makes required updates.
1.6 Call patients or responds to secure messaging requests as needed to schedule, reschedule, and/or cancel appointments. Promotes consult/referral specialty medical care within the MTF or at civilian facilities. Provides patient with specific visit instruction.
1.7 Pulls records and files documentation as needed. Confirms medical records are available for upcoming appointments on provider schedules.
1.8 May assist in preparation of patient notices (telephonically or form letter formats) for appointment reminders, no shows, or reschedule/cancellations.
1.9 Receive and electronically deliver telephone messages (t-cons) to PCMs and/or clinic nurses by using the Government computer system, standard protocols and individual clinic guidelines as needed.
- Minimum 6 months working in a medical office
- DoD experience a plus
- High school diploma or GED