Convention Setup Manager

Sun Valley Resort

Sun Valley, ID

Posted: January 30, 2023
Full-Time

SUN VALLEY SETUP MANAGER

GENERAL SUMMARY: The Setup Manager is responsible for the overall operations of the Banquet Setup department. This role will oversee the set up of all events on Sun Valley property. The goal is to provide 100% guest satisfaction with banquet events.

ESSENTIAL JOB RESPONSIBILITIES:

Manage the day-to-day operations of banquets and catering setup according to established policies and procedures.
Oversee and assist with setting up and breaking down all events following planning worksheets, timelines, and checklists.
Oversee all aspects of event setup as required, including but not limited to customer service, linens, table settings & chairs, and ensure proper inventory of supplies as necessary.
Takes the initiative and problem-solves to devise solutions for any concerns during the event setup.
Manage open lines of communication between management, departments, and team members regarding any setup concerns on an event.
Complete checklists and shift reports at the close of every shift.
Oversee and assist with the final walkthrough before the event start.
Maintain equipment storage areas as organized and in excellent condition
Conduct bi-annual inventory on all setup equipment.
Hire, train, schedule, supervise, and manage the setup team.
Lead team meetings before setting up and delegating tasks.
Follow all safety & training procedures and guidelines to ensure safety for self & others.
Participate in weekly catering meetings to discuss prior & upcoming events.
Ensure sanitation procedures and organization of work area adhere to all health code regulations and standards.

KNOWLEDGE, SKILLS, AND ABILITIES:

Excellent organizational skills
Excellent customer service, communication, and leadership skills
Able to read all banquet event orders
Able to build a diagram based on the information given by the banquet event order
Able to lead and supervise others in a positive and supportive manner
Ability to work together as a collaborative team, flexibility in a dynamic work environment
Energetic, positive, can-do attitude, excellent work ethic
Ability to complete tasks in a timely and effective manner, attention to detail
Ability to remain calm, problem-solve and come up with solutions under stress

WORKING CONDITIONS: Sun Valley event space is indoors and outdoors, with potentially changing weather conditions. As a result, you may be required to lift up to 75 lbs.

HOURS: Full-time, must be willing to work Saturdays and most Sundays during summer season.

REQUIRED

At least two years of previous hospitality experience in a similar or related field
At least two years of previous leadership/management experience in a similar or related field
Ability to effectively communicate in English
Excellent customer services skills

PREFERRED

Working knowledge of Micros & Kronos
Previous experience working in a large, luxury resort setting

Full-Time Benefits:

Group Medical/Life Coverage
Flex-Spending Plan
Dental Coverage
Vision Coverage
Long-Term Disability Insurance
Sick Time
Vacation Time
Capital Accumulation (401k) with a 6% match
Education Assistance
Supplemental Insurance

Seasonal Benefits: Seasonal benefits change with each season. Please see HR for a list of the most up-to-date benefits.

***Complimentary Seasonal Lift Pass***