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Customer Service Representative / assistant dispatcher

Sun Tech Air Conditioning
Phoenix, AZ
  • Posted: over a month ago
  • $15 to $17 Hourly
  • Full-Time
  • Benefits: 401k, medical, vision,
Job Description

We are seeking a Customer Service Representative / Assistant Dispatcher to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company Description
A customer service rep for Sun Tech Air is willing to assist the dispatcher and the other office personnel and day-to-day activities of operating a business. The primary function of this role is to feel calls from customers as they arrive and handle them accordingly. A background in customer service is desired.

Sun Tech Air Conditioning

Why Work Here?
Working at Sun Tech is the opportunity to work with a family. We believe in working as team. The opportunity to advance as the company grows

A customer service rep for Sun Tech Air is willing to assist the dispatcher and the other office personnel and day-to-day activities of operating a business. The primary function of this role is to feel calls from customers as they arrive and handle them accordingly. A background in customer service is desired.

Address

2727 W. Glendale Ave

Phoenix, AZ
USA

Industry

Business

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