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B/L Customer Relations Representative

Sun Chlorella USA Torrance, CA
  • Posted: over a month ago
  • $43,600 to $54,300 Yearly
  • Full-Time
  • Benefits: vision, 401k, dental, life_insurance, medical
Job Description

 Sun Chlorella USA is seeking a dynamic B/L (Spanish/English) Customer Relations Representative to join our team in Torrance, CA 90505.

Who we are:

Sun Chlorella is the world’s premier provider of chlorella and eleuthero supplements for almost 50 years. Founded in Japan, where chlorella is cherished for health and longevity, our high quality and proprietary harvesting process provides optimal nutrient absorption, and has set us apart from all other chlorella brands.

The mission of Sun Chlorella is to bring the life-affirming, nourishing nutrition of chlorella to the world. With a proactive approach to operational excellence, we promote advanced research, product development and superior quality. Our model ensures a highly positive environment that cultivates employee development, public education and customer service.

As part of the Customer Relations Team, you will:

  • Manage inbound calls from existing Sun Chlorella customers.
  • Answer product, pricing, inventory and shipment inquiries from customers while adhering to company standards, scripts, and taglines.
  • Up-sell/cross-sell on all calls to promote sale of new or additional services and products.
  • Encourage good health to customers through various interactions.
  • Deliver client-focused solutions to meet customer needs.
  • Communicate with the team to ensure customer satisfaction.

About You:

  • Previous sales or call center experience.
  • Tons of energy, passion, humor, compassion, and enthusiasm.
  • Proven ability to juggle multiple tasks at a time, while maintaining sharp attention to detail.
  • Powerful work ethic and self-starter.
  • Strong verbal and written communication skills.
  • Ability to exercise your own good judgement and discretion.

Salary and Benefits:

  • Competitive base hourly rate plus monthly incentives (approx. $43,600 - $54,300/year)
  • Medical/Dental/Vision Insurance
  • Disability and Life Insurance Coverage (100% covered by the company)
  • 401(k) plan and Voluntary Supplemental Insurance
  • Paid Time Off and 13 Paid Holidays
  • Frequent department contests and company-wide fun events
  • Casual Friday and Friday Goodies
  • Collaborative Work Environment that Promotes Healthy Living!

We are equal opportunity employer and value diversity at our company.

Company Description
Health is Wealth!

Sun Chlorella is the world’s premier provider of chlorella and eleuthero supplements for almost 50 years. Founded in Japan, where chlorella is cherished for health and longevity, our high quality and proprietary harvesting process provides optimal nutrient absorption, and has set us apart from all other chlorella brands. We manufacture pulverized cell wall chlorella using DYNO®-Mill, unlike other brands that offer just broken or cracked cell wall, giving you the true potential of chlorella's amazing health benefits. As a nutrient-dense, whole food, chlorella gives the body the nourishment it needs for strength and well-being because of its unique and naturally occurring properties.

Sun Chlorella USA

Why Work Here?

Family atmosphere, team orientated corporate culture, supportive, and great benefits!

Health is Wealth! Sun Chlorella is the world’s premier provider of chlorella and eleuthero supplements for almost 50 years. Founded in Japan, where chlorella is cherished for health and longevity, our high quality and proprietary harvesting process provides optimal nutrient absorption, and has set us apart from all other chlorella brands. We manufacture pulverized cell wall chlorella using DYNO®-Mill, unlike other brands that offer just broken or cracked cell wall, giving you the true potential of chlorella's amazing health benefits. As a nutrient-dense, whole food, chlorella gives the body the nourishment it needs for strength and well-being because of its unique and naturally occurring properties.

Address

Torrance, CA
USA

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