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Help Desk Network Engineer - Work Remote

Summit Hosting Charlotte, NC
  • Posted: over a month ago
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Help Desk Network Engineer in the Southeast United States. The right candidate will support end-users through a ticket and phone system along with calls to customers to follow-up. In addition, the candidate must have good verbal and written communication skills and enjoy interfacing with end-users.

The right candidate must have experience with the skills listed below:

Adapt and be willing to learn new technology
Excellent written and verbal communication skills
Excellent troubleshooting skills
2 to 5 years’ experience in a help desk environment
Must have good organizational skills
Must have the ability to multi-task

Required technical skills:

Proficient at Windows 7, 8 , 8.1 ,10

Working knowledge of Mac OS X

Some knowledge of 2008, 2012, 2016 Windows Server

Proficient at understanding RDP (Remote Desktop Protocol)
Some knowledge of Active Directory
Microsoft Office 9x +2000 (eg: Word, Excel, Outlook, Access, PowerPoint)
Working knowledge of various printers and installation
Network troubleshooting and documentation skills
Ability to work an on-call basis

Please Note: A written test will be given to test the level of knowledge and to test the ability to troubleshoot and solve problems. The salary will be based on a candidate's level of experience.

*We offer a whole slew of great perks for our employees:

Full Medical, dental & vision insurance
Flexible Vacation
Work from home
Flexible Hours
401(k)
Technical training and certifications.

For more info: https://www.summithosting.com/about/career-opportunities/

To be considered for this position please submit your Resume, cover letter, salary requirements and answer the 3 supporting questions.

Summit Hosting

Why Work Here?

We are a growing cloud-based software hosting provider and looking for a skilled systems engineer to join our team.

https://www.summithosting.com

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