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Help Desk Technician II

Summit Companies Saint Paul ,MN
  • Posted: 17 days ago
  • $60,000 Yearly
  • Full-Time
Job Description

Summit Companies; a premier, dynamic, and growing company specializing in a wide variety of fire life safety services in 36 locations throughout the country; is currently seeking a full-time IT Professional Technician to join its IT Helpdesk division.

Qualified candidates will have a minimum of three years of Helpdesk experience and possess the following skills and/or understanding of software/hardware listed below:

  • Provide remote troubleshooting to end-users throughout all offices and traveling users
  • Perform hardware and software installations
  • Ability to be an escalation point for support requests
  • Microsoft desktop OS’s and Microsoft server OS’s.
  • VPNs, RDS, Active Directory, Microsoft Office apps, VMWare, SonicWall (preferred)
  • Network printing and print server configurations
  • Remote Desktop Server Farms

Our ideal candidate profile:

  • 3+ years of experience in a helpdesk environment in a multi-office organization
  • Experience with Microsoft AD, RDS, VPNs
  • Excellent verbal, written, and interpersonal skills
  • Excellent time management skills – ability to multi-task, prioritize, and escalate support requests in a high-pressure environment
  • Highly self-motivated and directed
  • Positive, professional and friendly attitude
  • High School diploma or IT related associate degree (preferred)
  • Ability to absorb and retain information quickly

What we offer and you can expect:

  • Competitive pay: Salary DOE up to $60,000 per year
  • Company 401k contribution w/ employer match
  • Health/Dental/Vision options
  • Paid Time Off
  • A challenging environment where your input is valuable

Summit Companies and its subsidiaries are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer.

Summit Companies

Address

Saint Paul, MN
55120 USA

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