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Desktop Support

Sumeru
Greenfield, IN
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

This position assists clients with High-level analysis, technical support as a SME in desktop computers, applications, and related technology under deskside support/ field services.

 

Qualification and Experience:

·         Diploma or Engineering degree along with MSCE or CNE qualification

·         PMP/ Prince2/ ITIL carries an edge

·         Minimum 5-10 years related field experience in End User support including VIP support

·         Installation and configuration – Desktop / laptop/ Printer/ Server/ Networks etc.

·         Substantial experience Desktop, Workstations, Notebooks and Printers management

·         Certified Windows Administration

·         Supporting Windows core technologies

·         Collaboration experience including remote control of PCs and video conferencing knowledge

·         Deliverables to include ensuring the proper levels of run and maintain support

·         Strong Microsoft Office skills (Outlook, Word, and Excel)

·         Thorough understanding of Outlook's calendaring tool

·         Understanding of Exchange functional accounts and how they are used within Microsoft technologies

·         Strong customer handling skills

·         Strong written and verbal communication skills (English language)

·         Must be detail oriented and self-motivating

·         Experience of managing and leading a geographically and culturally diverse team

·         Background security check is mandatory

Sumeru

Address

Greenfield, IN
46140 USA

Industry

Technology