Wholesale Customer Service Representative II

About Us

At Sullivan Tire, we have strived to provide quality products with the highest possible level of value and customer service for over 60 years. We are a family-owned business that fosters enthusiasm, ethics, and a caring work environment. It is our priority to create a flexible work schedule that meets employee’s needs for obligations outside of work. Sullivan Tire offers opportunities for growth and resources for employees to reach their full potential. We are here to get you there! Apply now to join our team as a Wholesale Customer Service Representative.

Job Description

As a Wholesale Customer service representative, you will be responsible for answering phones, assisting customers via over the phone, or taking care of web orders and communicating with the customers on delivery times and information about their delivery. You will be the first point of contact, so it is important to answer phone calls with respect and take initiative to handle customers with care. A customer service representative should be prepared to manage a high volume of communication in a quick and effective manner. In this position you will develop compelling sales practices and an eye for inventive ways to improve the company and the customers experience

Health and Wellness Benefits

• Health Insurance including Vision, Dental, and Disability Coverage
• Employee Assistance Program
• Wellness Program (gym membership reimbursement)
• Work Life Balance - Paid Time Off

Financial Benefits

• Competitive Pay
• Discounted Services
• Profit Sharing Plan
• Flexible Spending
• 401(k) Match Retirement Savings Plan

Investing in You

• Training and Mentorship
• Tuition Reimbursement
• Technician Certification Programs
• Opportunities for Advancement

Skills and Qualifications

• Strong customer service skills, experience preferred
• Active listening skills
• Substantial written and oral communication skills
• Maintain a flexible schedule (some weekends required)