Skip to Main Content

Retail Warehouse Manager l Full-Time Year-Round

Sugarbush Mountain Resort Inc Burlington, VT

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Retail Warehouse Manager l Full-Time Year-Round

Warren, VT



Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best season yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. 


  • Free skiing + riding privileges at Sugarbush and across the family of Alterra Mountain Company resorts for all eligible employees and their dependents.
  • Discounted rates at non-Alterra-owned Ikon Pass destinations.
  • Free golf and health & recreation center membership for eligible employees and their dependents. 
  • Combined Time Off (CTO) policy for eligible employees to rest, relax and recharge
  • Generous discounts on food & beverage, apparel, and outdoor gear.
  • Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more
  • 401(k) plan with generous company match
  • Paid parental leave of up to 6 weeks for eligible employees
  • Employee housing (subject to availability)


Sugarbush Resort is searching for a Retail Warehouse Manager to join our team! The Retail Warehouse Manager is responsible for processing incoming merchandise through the Retail Warehouse – receiving, ticketing, transfer & delivery to retail locations within the resort. Product knowledge and housekeeping are part of this job.


  • Create a "team" atmosphere within the store(s) and assists with staff development and training. 
  • Implement operational procedures as outlined by the Senior Manager. 
  • Thoroughly understand and exercise the duties and procedures required of Retail Supervisor and Retail Clerks. 
  • Accept UPS, FedEx and freight deliveries, assist in off-loading and log them in. 
  • Code pack slips & open receivers. 
  • Receive product on pack slips & Purchase Orders according to established procedures. 
  • Ticket product following established procedures. 
  • Deliver merchandise to correct locations. 
  • Run daily replenishment reports, pick inventory, complete transfers, and deliver inventory to correct location. 
  • Work on inventory management computer system in RTP. 
  • Work with buyer to develop and maintain a merchandising plan for all the stores at Sugarbush. Review product mix, OTB (open to buy) and stock levels with the buyer on a regular basis. Assist with buying as directed by Head Buyer. 
  • Know the product and services offered in Retail locations and the Resort as a whole. 
  • Continually exceed our guests’ expectations and create memories for both guests & employees, not only in Retail but as a resort. 
  • Open & Close the shop facilities.
  • Work closely with other departments at the resort to maintain consistency of product and pricing. 
  • Perform other duties within the Resort when needed.


  • College education and two to three years’ experience in ski retail operations, preferably in a major ski resort setting. 
  • Excellent customer service skills required. 
  • Ability to meet federal, state, and local requirements for employment. 
  • Must possess a valid driver's license. 
  • Ability to pass a federal and state background check.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays. 
  • Ability to stand stoop, bend, and lift items weighing up to 50 pounds. 
  • Must be able to work at least 8 hours on your feet. 
  • Ability to function in and outdoors during extreme weather conditions.


The well-being of our employees, guests, and communities is our top priority as we deliver enhanced operations to help combat the spread of COVID-19.  To that end, we have introduced a new Extended COVID Leave Policy, where, in conjunction with other programs, employees may take paid sick leave, up to a maximum of two weeks, due to qualifying reasons related to COVID-19. 

Sugarbush Resort is an Equal Opportunity Employer

An offer of employment may be contingent upon the results of a background, MVR, or criminal records check

Sugarbush Mountain Resort Inc


Burlington, VT
05401 USA



View all jobs at Sugarbush Mountain Resort Inc