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Data Scientist

SugarCRM Orlando, FL
  • Expired: January 30, 2020. Applications are no longer accepted.
About SugarCRM, Inc.
SugarCRM is a customer experience (CX) leader enabling businesses to create profitable customer relationships by delivering highly relevant, personalized experiences throughout the customer journey. We empower companies to strengthen existing customer relationships, create new ones through actionable insights and intelligent automation and better understand the customer at every stage of the journey. This enables businesses to accelerate demand generation, grow revenue, deliver superior customer care and increase loyalty. Our easy-to-use, intuitive platform makes customer experience easy and accessible for everyone, allowing marketing, sales and services professionals to focus on high-impact, value-adding activities that create customers for life.

The Sugar AI team is on the forefront of combining technology, data, and machine learning to dramatically improve sales efficiency and deliver positive business outcomes for our customers.  You will be a key member of a team responsible for building out a new product line that is chartered with helping customers focus a 100% of their time on high-impact, customer value-adding activities through task automation, decision support, and reach extension.  We are looking for an exceptional team member with a background or focus around quantitative analysis, machine learning, and data science.

Impact you will make in the role:
    • The rare opportunity to work on a new product line under the umbrella of an already solid and mature CRM leader
    • Work with Engineering and Product leadership to help define the roadmap and set the strategic direction of the product
    • Research and implement algorithms and models based on our vast customer data sets
    • Effectively communicate insights and recommendations to stakeholders
    • Drive ongoing decisions concerning data collection, analysis, and model design
Expertise you will bring in:
    • 5+ years in software development
    • BS degree in Computer Science, Statistics, Data Science, Mathematics, or similar quantitative fields with a focus on machine learning and NLP/NLU
    • Deep understanding of distributed systems, microservices architectures, messaging, NoSQL and relational databases, and RESTful APIs
    • Intimate knowledge of backend technologies including Golang, Java, Node.js, and Python
    • Experience with integrating with Kubernetes technologies and building data science pipelines and applications using a general programming language such as Python, Scala, or Java, or Spark
    • Experience with full product lifecycle, from inception to production deployment
    • Experience with Amazon AI technologies is a strong plus
Location:  Orlando, FL

We are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply.
Benefits and Perks:
Beyond a stellar work environment, friendly people, and inspiring work, we have some great benefits and perks:

- Excellent medical, dental and vision coverage for you and your family, along with other benefit plans including 401(k) match
- Unlimited Paid Time Off
- Wellness Reimbursement Program
- Onsite Programs, depending on location, such as Dry Cleaning, Car Washes, Massage, Yoga, and more
- Career & Personal Development Program - multi-platform
- Regular social events
- Ownership is the greatest self-identity at SugarCRM - you are making an immediate impact
- We are a merit-based company - many opportunities to learn, excel and grow your career



Orlando, FL