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Senior Service Director

Suez La Porte, TX
  • Expired: August 21, 2019. Applications are no longer accepted.
Key Senior Leadership role responsible for the successful operation of all GE Engineered System (ES) Services within the region assigned and reporting to the General Manager - Americas.  In the role the successful candidate will provide  leadership on the positioning, commercial strategy and overall customer service for the region/ Works with Commercial leadership team, Commercial Engineering and Sales teams to grow the ES portfolio in the region across all the product families. Provide direct oversight, leadership and direction to the complete Supply Chain and Field Services teams in order to ensure that operating plan targets are met or exceeded in a safe and compliant manner. Lead all Plant Management, Contract management, Regional Service Management, Field Service/ Area Management and associated groups within the region in the following SUEZ culture and work.

 Essential Responsibilities:

-Lead a safe and compliant workforce to deliver an industry defining services organization.
-Set and lead to develop SUEZ culture of collaboration, compliance and diversity.
-Accountable for and managing the regional P+L, revenue to EBIT.
-Partner with Customers, Commercial, Commercial Engineering, Product Management and Global Fulfillment COE teams to drive growth.
-Lead team to execute all Service Centre and Field Service operations within the region.
-Project fulfillment demand to ensure adequate resource supply within territory.
-Manage training needs to ensure effective skill set, balance, geographic support, and employee development. 
-Demonstrate talent and capability growth within the region
-Responsible for all Fulfillment operational metrics within the region, including but not limited to, Environmental, Health and Safety, Quality of Service, Utilization, Cost, -Continuous improvement and Compliance.
-Request, Review and Compile data from Customer surveys to drive continuous improvement and best practice sharing.
-Responsible for all plant assets, fleet assets, preventative and corrective maintenance, asset refurbishment and reliability in partnership with Global Asset and Engineering Teams.
-Responsible for initiating and leading all expansion and restructuring activities within the region.
-Interface with Global Fulfillment COE teams to drive best practice in Supply chain management, field services management, project management, lifecycle fulfillment and digital excellence.
-Interface and partner with NAM Shared Services COE to drive Excellence in delivery, asset entitlement and billing processes.



La Porte, TX
77571 USA