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Assistant Manager

Subway Lahaina, HI

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Hours: Minimum 32-hour workweek required; days and hours vary
Reports to: Restaurant Manager / Director of Operations
Pay Status: Full time; Hourly pay rate
Objective: To run a successful, profitable restaurant operation while upholding Subway, BIG GUYSUBWAY and Board of Health standards in the manager’s absence. 

 POSITION PURPOSE:Uphold and enforce Subway standards as well as BIG GUY SUBWAY policies/procedures; maintainoperational excellence; follow-up training and further development of staff; supportive of marketbusiness plans; understanding of restaurant’s financial performance. 


  • Sales/Guest Service
  • Operations
  • Personnel

Sales/Guest Service

  • Meet or exceed budgeted sales goals through:
    • Performing and training exceptional guest service
    • Keeping a clean, bright store – manage through cleaning list
    • Serving the highest quality product:
      • Ensure all products meet food safety specifications
      • Ensure all incoming product is to Subway specifications
      • Ensure all product preparation is to specifications
      • Ensure sandwich and salad preparation is to specifications
    • Working with advertising and marketing representatives on LSM

  • Manage the restaurant with the Subway Operations Manual as guideline
  • Utilize all charts that are in place
  • Control all costs through daily/weekly paperwork and tracking sheets
  • Attend mandatory staff meetings to keep all employees informed and involved
  • Work varied shifts to have a complete understanding of your restaurant and to improve dailyoperations
  • Ensure all files are complete and up-to-date, and confidentiality is maintained
  • Teach preventive maintenance and ensure all equipment is in good working condition
  • Perform banking duties in manager’s absence or upon request by manager or supervisor:
    • Must provide your own motor vehicle transportation
    • Must provide proof of current motor vehicle insurance
    • Must possess current valid driver’s license
  • Confirm DVR security surveillance system is properly working/recording daily in manager’sabsence or upon request by manager or supervisor
  • Review DVR surveillance recording system in manager’s absence or upon request by manager orsupervisor, and use DVR Video Review form to document observations
  • Check restaurant mail box in manager’s absence or upon request by manager or supervisor
  • Ability to use POS cash register system, bread oven, manual tomato and vegetable slicers, knives,mop and mop bucket/wringer combination

  • Staff restaurant properly to provide excellent customer service
  • Understanding of hiring employees that meet BIG GUY SUBWAY guidelines
  • Knowledge of BIG GUY SUBWAY new hire orientation policy and time record procedures
  • Train all employees to BIG GUY SUBWAY guidelines and expectations; continuous follow-up
  • Provide feedback to Restaurant Manager for employee performance evaluations and/or wagereviews
  • Participate with Restaurant Manager in the appropriate discipline of employees, being consistent andusing BIG GUY SUBWAY guidelines
  • Support and enforce all Subway and BIG GUY SUBWAY policies/procedures 

  • Food safety training and ServSafe certification (if applicable)
  • University of Subway certification
  • Management training and certification as required by BGS and Subway Corporate
  • Must work shifts opposite Restaurant Manager
  • Frequent to continuous standing, bending, walking, carrying, listening – climbing on occasion
  • Ability to lift a minimum of 10 pounds regularly and up to 50 pounds occasionally
  • Regular and predictable attendance is essential
  • Assume the position of Restaurant Manager as required 
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Lahaina, HI



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