We are seeking an Experienced 4-40 CSR For Call Center Insurance Agency to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on related products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.
- • Taking incoming calls from interested parties to discuss our applicable insurance plans
• Determine product eligibility based on age, family size and income.
• Generate referrals from existing client base and third party relationships
• Deliver excellent service that results in superior customer satisfaction
• Educating callers by confirming public, private and confidential information of these programs
• Recognizing and complying with our performance standards for work performance and compliance
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to multitask
- Positive and professional demeanor
- Superior verbal communication skills
As a Stride Force Solutions Licensed 4-40 Agent, you'll enjoy what we have to offer!
- All license fees provided by SFS
- Continuing education paid by SFS
- Fun, talented and witty teammates
- Knowledgeable, encouraging, supportive and present leadership
- Family-friendly environment
- Free-spirited, theme-based employee events
- Diverse and community-minded organization
- Career-growth and lots of learning opportunities for aspiring minds
- And yes…all the competitive performance bonus opportunities and benefits you'd expect