Account Manager for Stretch*d Academy - Part-Time / Remote

Stretch*d is seeking a high energy Account Manager for its Stretch*d Academy business. The primary function of the Account Manager is to convert inbound leads into sales. This includes clients for Stretch*d Academy online courses and in-person certification programs. Stretch*d Academy is the education arm of Stretch*d, certifying students in the Stretch*d Method worldwide.

This position reports to the COO and is based in New York City. However, the job can primarily be done remotely. This is a part-time, commission based role.

Overview

• You will offer high end client service to all potential clients
• With in-depth knowledge of our courses, program and methodology, you will provide personalized recommendations to convert leads to sales
• You must be able to clearly explain the value proposition of each course and assess what type of client is a good fit for each course
• You will be the main point of contact for all clients and answer all questions and concerns in a timely manner
• You must have strong communication skills and be eager to follow up with all clients
• The ideal candidate has been in a sales role or has a deep understanding of the Stretch*d Method and organization. You do not need to know how to Stretch people!

Key Responsibilities

• Build client relationships based on trust and respect
• Manage client relationships to convert and upsell on additional courses
• Use our Customer Relationship Management (CRM) system to manage leads and keep detailed notes on client and deal cycle
• Use our course sales platform to manage sales and client information
• Clearly communicate with clients via phone and email
• Strategically use promotions to incentivize clients who are undecided on purchasing
• Operate with weekly and monthly goals and KPIs
• Resolve complaints and prevent additional issues by improving processes
• Maintain updated knowledge on company services and offerings
• Identify industry trends
• Provide feedback on client insights for marketing and course creation
• Embody and uphold the Stretch*d Core Values

Qualifications

• 1+ year’s experience in sales, fitness or relevant industry
• Bachelor’s Degree preferred
• Experience with the Stretch*d brand preferred
• Strong strategic thinking skills with a balance of analytical and creative capabilities
• Strong interpersonal and presentation skills
• Extensive, accurate product knowledge
• Proven sales experience a bonus
• Highly adaptable to change

Work Requirements

• This is a Part-Time role that requires 10-15 hours per week
• Ability to work flexible, non-traditional hours, including weekends
• Primarily based remotely
• Ability to attend occasional in person meetings and course trainings in New York City

Benefits

• Cell phone expenses reimbursed
• Complimentary Stretch*d sessions

Reports to: Chief Operating Officer 

Employment Status: Part-Time/ Non-Exempt

About Stretch*d and Stretch*d Academy

Stretch*d was started in 2018 by the founder of SLT as the premier brand in the one-on-one assisted stretch space. We offer clients the most effective and feel good way to “get loose.”  Through three our New York in-person locations, virtual and digital channels and Stretch*d Academy, we are on a mission to make recovery an essential part of every body’s routine.

Stretch*d Academy launched in 2020 as the gold standard in stretching education. Through our online and in-person certification courses, we teach clients around the world how to master the Stretch*d Method.