PC/Desktop Support Technician
Strategic Systems Boise, ID
- Expired: over a month ago. Applications are no longer accepted.
Position: PC/Desktop Support Technician
Location: Boise, ID 83702
Hours: Mon-Fri, 8AM-5PM
Duration: 03 Months Contract
Shift timings: M-F 8 AM to 5 PM
Pay rate: $20.00/hr on w2
Repair, test, image and clean PC’s, laptop, monitors, printers, and other related hardware. (Primarily printers)
Maintain, analyze, and troubleshoot, software and computer peripherals. Ability to setup, configure and add all hardware.
Experience with asset management. Install, move, add, and change. Large IMAC events expected for client printer migration and PC refreshes
Assure that all tickets requiring follow up work and/or calls receive appropriate attention.
Comfortable with face-to-face interactions as will be required to provide technical support to end users in-person at the customer’s site
Back up and burn end user data.
Assist in developing and documenting improvements to current processes. Assist other coworkers in resolution of end users’ technical issues across the program.
Assist Site Leader in the execution of established processes and escalations.
Ability to handle multiple projects
Experience working in enterprise environment. Associate will be primary contact working with various levels of leadership including senior and c-level band, so customer service is critical to being successful in this role.
TechnologyView all jobs at Strategic Systems