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PC/Desktop Support Technician

Strategic Systems Boise, ID

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Position:  PC/Desktop Support Technician 

Location:  Boise, ID 83702

Hours: Mon-Fri, 8AM-5PM

Duration: 03 Months Contract

Shift timings: M-F 8 AM to 5 PM

Pay rate: $20.00/hr on w2

 

Description:

Repair, test, image and clean PC’s, laptop, monitors, printers, and other related hardware. (Primarily printers)

Maintain, analyze, and troubleshoot, software and computer peripherals. Ability to setup, configure and add all hardware.

Experience with asset management. Install, move, add, and change.  Large IMAC events expected for client printer migration and PC refreshes

Assure that all tickets requiring follow up work and/or calls receive appropriate attention.

Comfortable with face-to-face interactions as will be required to provide technical support to end users in-person at the customer’s site

Back up and burn end user data.

Assist in developing and documenting improvements to current processes. Assist other coworkers in resolution of end users’ technical issues across the program.

Assist Site Leader in the execution of established processes and escalations.

Ability to handle multiple projects

Experience working in enterprise environment. Associate will be primary contact working with various levels of leadership including senior and c-level band, so customer service is critical to being successful in this role.

Strategic Systems

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Boise, ID
83702 USA

Industry

Technology

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