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Sales and Customer Service Rep / ENTRY LEVEL

Strategic Paradigm Cicero, IL
  • Expired: over a month ago. Applications are no longer accepted.

By recognizing that our company's high levels of success is a direct result of thriving staff, our business development firm has developed tailored sales and customer retention campaigns that allow for a much more personal approach to brand awareness. Our team has a mission to create unlimited opportunities for individuals to achieve their personal, professional and financial goals in both their personal and professional lives.

Sales and Customer Service Rep / ENTRY LEVEL

Responsibilities and Duties:

  • Greet customers in a courteous, friendly, and professional manner using company procedures.
  • Listen attentively to customer needs and concerns; demonstrate empathy.
  • Clarify customer requirements; probe for and confirm understanding of needs.
  • Meet customer requirements by providing personalized solutions.
  • Confirm customer understanding of the solution and provide additional customer education as needed.
  • Prepare complete and accurate work on the customer file.
  • Communicate effectively with individuals/teams in the program to ensure high quality.
  • Participate in activities designed to improve customer satisfaction and business performance.

Candidate Profile:

  • Knowledge of basic computer operations
  • Willingness to work shifts, as needed
  • Ability to learn
  • Courteous with strong customer service orientation
  • Dependable with proficient attention to detail
  • Good listening and responding skills
  • Must be flexible with the ability to adapt to changes quickly and think conceptually
  • Possess insight into self and others
  • Solid problem solving skills
  • Some technical knowledge
  • Must be willing to take the initiative
  • Strong organizational skills with the ability to juggle multiple tasks


  • Bonus and cash incentives
  • Philanthropic / Community involvement
  • Organized sports leagues
  • Employee personal / professional ongoing development
  • Employee recognition
  • Company retreats

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Strategic Paradigm

Why Work Here?

Great Company Culture!


1601 Bond Street, Naperville, IL 60563
Cicero, IL