Salesforce Technical Project Manager

​​​​​About Stralynn  

Stralynn is a rapid growth digital transformation start-up headquartered in San Jose, California, USA, with offices in Canada and India. We provide services of business technology assessments and business process transformations, scaling from simple to more mature enablement. We provide our customers, which include fortune 500 organizations, with a diverse array of top-notch digital business services, customized to provide multi-X EBITDA and growth agility. Our workforce includes a collection of highly skilled digital transformation experts and industry leaders like Alpna Doshi.  

If you’re looking to join an ambitious start-up looking to make a lasting imprint in digital transformation, then Stralynn may be the spot for you! We’re in a rapid growth phase and looking for top talent. At Stralynn, you'll get to join a team of hardworking digital transformation experts and use your expertise to help us build out our core groups and knowledge.    

Job Summary: 

We are looking for an experienced Salesforce Project manager to efficiently manage Salesforce related project and design solutions for Salesforce implementations for our clients. 

Duties/Responsibilities: 

• Provide oversight and governance to enterprise customer implementations 

• Build and maintain the customer relationship 

• Publish internally and customer status reports. 

• Publish internal and customer financial reports, budget tracker, track and report financial health of the project 

• Manage all project escalations including internal and customer-related 

• Actively seek to optimize resource utilization and project billable targets 

• Engage with customers to understand business requirements, do a fit-gap analysis and map requirements to Salesforce solutions (Sales Cloud, Service Cloud, CPQ) and propose solutions to meet requirements 

• Own and define the functional design of the Salesforce solution 

• Document the business requirements and maintain requirements traceability matrix 

• Review the test plan and test cases for testing the developed application and reports 

• Co-ordinating with the customer end-users for functional testing/User Acceptance Testing 

• Preparing the end-user training documentation and conducting end user training workshops 

• Conducting peer-reviews of the solution design and technical design 

• Contribute to the guidelines and best practices for architecting and designing Salesforce solutions 

• Conduct knowledge sharing for internal teams to share knowledge internally  

Education/Certification 

• Must have Salesforce Admin or a Consultant certification. 

• PMI certification or Scrum Master Certification preferred 

Experience/Skills/Abilities: 

• Minimum 6 years’ experience managing enterprise-level Salesforce projects for a software company. 

• 5 years’ experience as a Salesforce Team Lead. 

• Experience in at least 3 full life cycle enterprise application implementations as a Project Manager. 

• Knowledge of agile/scrum project practices 

• Expertise with MS Project, Visio, and MS Office, Confluence and JIRA Tools 

• Solid functional knowledge across Salesforce modules. 

• Familiar with writing and executing system and user acceptance testing 

• Familiar with user adoption, change management and User training methods 

• Business user design workshops and user experience facilitation 

• Must have done hands on Salesforce development. 

• Awareness of web, database, object-oriented software technologies, and salesforce.com or Force.com 

• Familiarity with Lead to Cash domain 

• Familiarity with business process engineering. 

• Project Management including Resource Management and Client Engagement. 

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