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Customer Service Representative

Stonehenge Veterinary Hospital Richmond, VA
  • Expired: over a month ago. Applications are no longer accepted.
  • Open the veterinary clinic before the arrival of the doctor(s); get the clinic ready for the day’s work, and close the clinic as directed by the veterinarian
  • Welcome clients with their pets to the clinic in a friendly and courteous manner
  • Ensure that clients are seated comfortably as they wait to be attended to
  • Answer incoming calls professionally and route calls to other staff members in line with the hospital’s protocols
  • Prepare patient forms and files ahead of their scheduled appointments for easy access when they arrive
  • Handle emergency cases appropriately by keeping clients and patients at ease before the arrival of the doctor
  • Review patients’ records to ensure that immunization and tests recommended by the doctor are up to date
  • Promptly notify the doctor of the arrival of patients, and the state of patients’ condition to avoid keeping patients with serious conditions waiting for long as this could worsen their condition
  • Ensure that clients do all necessary paper work accurately before they are discharged from the hospital.

Stonehenge Veterinary Hospital

Address

906 Southlake Blvd. N. Chesterfield, VA 23236
Richmond, VA
USA