Assistant Community Manager

Stoa Group is looking for an Assistant Community Manager to join our team in Hammond, LA. Our Assistant Community Managers are leaders in bringing people and apartment homes together. Assistant Community Managers are seasoned property management professionals with demonstrated success in providing sales, customer service, and administration leadership to the team. They are multitalented, personable individuals with sales expertise and a passion for building relationships.

As an Assistant Community Manager, you will readily utilize your proven skills and knowledge to adapt to the challenges accompanying supporting your community. Each day will be unique, requiring an ability to prioritize, multitask, think creatively, take the initiative, and employ diverse skills. You will demonstrate expertise in your community and submarket, including market conditions, competitor pricing, and new and pending lease-up developments. You will listen carefully to discover resident needs and confidently recommend solutions to overcome concerns. You will actively participate in the leasing and renewal processes at your community by engaging with prospective residents. You help plan leasing and community events. Additionally, you will act as a right hand to your Community Manager, providing leadership, delegation, and supervision to the office and service teams and making important business decisions in their absence. Assistant Community Managers bring positive energy to each conversation, resolve apartment issues quickly and effectively, and make everyone feel welcome and appreciated.

WHO YOU ARE

• A Sales Leader. You will provide leadership and mentoring to Leasing Consultants and Customer Support Assistants, promoting a positive work environment that encourages collaboration and teamwork.
• A Strong Communicator. Your writing and speaking skills are clear and effective, helping you connect well with others.
• A Team Player. You are united with teammates in delivering the best experience to current and prospective residents.
• Organized and Accountable. You are flexible and can juggle the needs of changing priorities in the community.
• Analytical. You are comfortable working with numbers, interpreting financial statements, evaluating trends, and analyzing data.
• Creative. You are an idea person and like coming up with intelligent solutions to new challenges and planning community events.
• Flexible and Adaptable. You understand that solutions to resident issues and concerns may vary; this knowledge that the world does not exist through black-and-white lenses allows you to operate comfortably in the gray when needed.
• Motivated. You invest extra energy to reach your goals and create synergistic relationships with team members and residents.
• Solution-Oriented. You follow through on commitments, letting residents know that they matter.
• Able and Willing to maintain regular attendance and punctuality to ensure all essential responsibilities are fulfilled

WHAT YOU'LL DO

• Build community and industry knowledge by identifying market trends to prepare for future occupancy needs and offering recommendations to the Community Manager.
• Connect with prospective residents through phone calls, appointments, and follow-up communications, leading the rest of the team through demonstration of your excellent sales and rapport-building skills.
• Manage the leasing process by guiding new residents through each step, completing and verifying all lease applications, sharing results with applicants, and navigating the leasing team through effective sales strategies and follow-through.
• Show off our community by prioritizing curb appeal and maintaining accurate and in-depth knowledge of all aspects of the property and market.
• Keep accurate records of prospective and current residents and rent and inventory.
• Handle transactions like accepting rent and deposits and inspecting move-ins and move-outs.
• Train and collaborate with talented teammates to identify and solve leasing issues.
• Work as a team to collaborate with marketing on resident and leasing initiative events.

REQUIREMENTS

• Prior sales experience in leasing or other related fields
• 1-2 years experience managing large multifamily real estate properties
• Demonstrated proficiency in working with computers, including word processing, calendar management, software/database, and social media
• Excellent communication, interpersonal, and organizational skills
• High school diploma or equivalent
• Available to work a flexible schedule, including weekends

PREFERRED EXPERIENCE

• Demonstrated ability to secure leases and provide sales leadership and training
• College degree or coursework
• Onsite Knowledge

Why Join Stoa Group?

Stoa Group is a values-driven organization that views all employees as our greatest asset. Our focus is simple: provide intuitive, tasteful details of today's residents' demands and find innovative ways for our developments to add value to their communities. Stoa Group empowers our people through an employee-driven culture that delivers more than baseline benefits. We offer:

• Competitive Salaries + commissions
• Retirement Plan with matching
• Paid Time Off and paid holidays
• 100% Employer-paid Health Insurance for employees
• Dental & Vision Insurance
• Employee Rental Discount

Stoa Group is an Equal Opportunity Employer M/F/Disability/Veterans. All applicants applying must be authorized to work in the United States