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Entry Level Operations CSR 2nd Shift

Stivers Staffing Services Maryland Heights, MO
  • Posted: over a month ago
  • Other

A St. Louis based company is in need of several Entry Level Operations Customer Service Representatives for a 2nd shift schedule. This is a rapidly growing business in the tech industry, and they are seeking someone interested in advancing within the organization - this company likes to promote from within! The position will pay between $12.00 - $14.00 per hour, depending upon experience and education. The hours for the 2nd shift are 4:00 pm - 12:00 am (midnight), working a Sunday-Thursday OR Tuesday-Saturday schedule.

JOB DUTIES:

  • Answer incoming calls from maintenance technicians
  • Coordinate maintenance visits with clients
  • Complete follow-up documentation for all required maintenance
  • Resolve problems that arise during scheduled maintenance calls
  • Monitor critical alarms and client hubs
  • Dispatch emergency technicians
  • Data-entry of all documentation in various company systems
  • Additional duties as requested by manager

REQUIREMENTS:

  • 1-3 years prior experience in call center or customer service role
  • Some college credit in progress toward a degree
  • Excellent verbal and written communication skills
  • Stable work history
  • The ability to multi-task in a fast-paced environment
  • Per the client's request, the ability to pass a criminal background check and drug screen

Please apply online for immediate consideration. All qualified applicants will be contacted.

We are proud to be an Equal Opportunity Employer - M/F/D/V

#ZR

Stivers Staffing Services

Address

Maryland Heights, MO
USA

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