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Account Director

Austin, TX
  • Posted: over a month ago
  • Full-Time
Job Description

StitcherAds is a group of passionate, creative, tech-driven innovators, who empower our clients through dynamic, performance driven social ads. We are currently seeking an Account Director to add to our growing team. 

We are hiring an Account Director to join & help lead our Customer Success team. You’ll work closely with the rest of the Success team to manage customers’ performance marketing on social media, oversee strategic communications with customers and be able to speak to performance effectively. This role does not entail any sharing, post engagement, community building or other broader “social” responsibilities – we are all about increasing revenue and conversions for our Retail, eComm and Travel customers through a strategic, data-driven and analytical approach.


  • Oversee & lead Campaign/Account Managers in their campaign & account management duties
  • Delegate campaign management & technical tasks to Campaign/Account Managers
  • Analyze direct response performance & compile custom reporting according to customer needs
  • Create, edit, optimize and scale social media campaigns based off complex performance trends
  • Train self-serve users in how to best use the StitcherAds software
  • Assist with back-end process such as feed mapping, creative scoping and more
  • Troubleshoot technical assets such as product catalogs, FB pixels, offline data sets and more
  • Provide regular feedback to product team sourced from customers & your own experience
  • Communicate regularly with stakeholders of your accounts on performance, measurement, testing plans, creative opportunities and more
  • Manage top-level relationships with clients including QBRs, budget recommendations, market trends & more
  • Forecasting client revenue targets & communicating to internal stakeholders
  • Occasional travel (5-10/yr) to meet customers & present on results, strategy & future plans

Job Requirements:

  • At least 5 years of paid Facebook advertising & campaign management experience
  • Understanding & experience with performance marketing goals & methods – ROAS, Dynamic Ads, omnichannel strategies, etc
  • Trustworthy in managing larger ad budgets and meeting deadlines with 100% consistency
  • Substantial analytical & spreadsheet/Excel skills
  • Proactive approach to identifying and solving issues
  • Effective communication skills both written and verbal with considerable attention to detail
  • Ability to thrive in a dynamic, fast paced startup environment
  • Good knowledge around Instagram, Pinterest and Snapchat performance marketing is a plus
  • Experience with 3rd party social platforms (especially StitcherAds) is a plus
  • History of managing a small team is a plus

What we offer:

  • Competitive salary based on experience
  • 20 vacation days
  • Benefits medical, dental, and vision (latter 2 fully paid by us!)
  • 401K plan with full company match up to 3%
  • The remote, WFH tech setup you need to be successful
  • Fun, flexible, people-centric culture
  • Happy Fridays: every other Friday you get a half day off

Inclusion Statement

Our success in providing great creative and exceptional customer service depends on our ability to create a diverse, equitable, and inclusive environment. We're committed to attracting, developing, retaining, and promoting a diverse workforce, and infusing DE&I throughout our internal and external practices. We encourage people from underrepresented backgrounds and all walks of life to apply. Use your unique worldview to help shape the future of StitcherAds.



Austin, TX



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