Client Services Representative

Stillman Law Office is a Collections Law Firm headquartered in Farmington Hills, Michigan, specializing in creditor representation throughout the United States.

As part of the Firm’s ongoing commitment to compliance and best-level service, we are adding a Client Service Representative to our team.

Responsibilities:

• Communicating with clients and or client representatives in accordance with regulatory and compliance standards
• Business Data processes and maintenance
• Report generation and analysis
• Communicating with consumers and or consumer representatives in accordance with regulatory and compliance standards

Skills and Abilities:

• Capable of meeting firm and individual goals, while adhering to ethical consumer interaction processes
• Work in a team environment while maintaining personal excellence
• Strong written and oral communication skills and detail oriented
• Proficient in the use of Microsoft Office Suites (Word, Excel, and Outlook)
• Ability to multi-task and problem solve in a high-volume deadline driven environment
• Strong work ethic

Education:

• Associates degree preferred
• 1-2 years of experience with a law firm or legal department a plus
• Familiarity with CMR or other data base software for the collection industry a plus

Miscellaneous Information:

Stillman Law office offers the following benefits to all full-time employees who have completed the waiting period: health, vision, dental, life, short-term disability, 401K and PTO. 

Salary is based on experience. 

Prior to hiring, a background check and drug test are required.

Our Firm is committed to equal employment opportunity.

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