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Customer Service Representative

Steve Guinn - District Office
Simi Valley, CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.



Benefits

Bonus Opportunities

Weekends Off

Holidays Off

Professional Work Environment



Responsibilities

 

  • Immediately greet all customers, entering the office, in a friendly and helpful manner.
  • Take premium payments from customers.
  • Answer incoming phone calls on the first ring.
  • Prospecting and generating new business through leads & referral sources.
  • Provide exceptional customer service.
  • Schedule appointments for sales staff to meet prospective customers.


Requirements

  • Proficiency to multi-task, follow-thru and follow-up.
  • Excellent Communication/interpersonal skills.
  • No insurance experience required but must be willing to learn
  • Bilingual, fluent in both English and Spanish a plus.

Steve Guinn - District Office

Address

Simi Valley, CA
93062 USA

Industry

Business

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