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Payroll & Benefits Administrator

Step Up
Santa Monica, CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description


REPORTS TO: Chief Human Resources

HOURS: 8:00 am to 4:30 pm ~ Monday-Friday


SUMMARY: Under the direction of the VP of HR, performs detailed payroll functions, administers employee benefits programs and ACA, and maintains all payroll data, benefit and reporting documentation.

DUTIES: The following reflects essential functions for this job but does not restrict other tasks, which may be assigned.

  • Processes payroll, benefits, and official transactions for the Step Up, in compliance with all applicable Federal, state and county rules, regulations and procedures.

  • Enters payroll, benefits, and related data into computer systems, and maintains information system database; enters data, processes transactions, validates data, and compiles documentation
  • Responsible for the coordination and completion of health insurance compliance for the ACA.
  • Reviews source documents for compliance to rules and regulations; determines proper handling of payroll and payroll transactions within designated limits; reports discrepancies
  • Checks documents for validity and accuracy of information; performs mathematical calculations; records, files and distributes related paperwork and technical documents
  • Reconciles transactions and records according to policies; reviews payroll records and corrects errors as required; assures the accuracy of the payroll and accounting records
  • Collects payroll, benefits and administrative information and compiles data for reports; identifies and researches payroll issues, and recommends solutions; prepares and distributes required reports
  • Prepares payrolls for review, approval and submittal to the VP of HR; generates payroll reports for government agencies; tracks and updates employee information for taxes and benefit deductions, wage assignments, retirement, and other payments
  • Provides information and assistance to employees as authorized; responds to requests for information, and attempts to resolve them by researching files and records within the scope of authority; refers matters requiring policy interpretation to supervisor for resolution
  • Assures that all reports and paperwork are completed in a timely manner; updates, corrects, retrieves and releases

Leadership, Administration, Oversight

  • Establishing and maintaining effective working relationships with all of Step Up departments and personnel, outside agencies/brokers
  • Communicating effectively verbally and in writing
  • Maintain and keep Confidential records of all HR information

Direct Service and Support

  • Input, verify and reconcile payroll information, and maintain payroll documentation and reports.
  • Meet deadlines and strict timeframes for payroll processing.

Documentation and Data Collection

  • Understanding and applying accounting standards and procedures, and applicable Federal and state rules and regulations for payroll accounting.
  • Maintaining accurate payroll records, and identifying and reconciling errors.
  • Performing mathematical calculations with skill and accuracy.
  • Entering numerical data in the HRIS computer system with accuracy and checking your entries after input.
  • Operating a personal computer utilizing standard and specialized software.


  • Manage, schedule, and conduct benefit orientation for all new employees
  • Facilitate & lead Open Enrollment
  • Enroll new employees in benefit plans and update information in the Step Up HRIS system
  • Prepare all benefit termination packets, including maintain and tracking COBRA
  • Run monthly benefit reports and assist in benefit correspondences
  • Process, administer and oversee all leave of absence and accommodation requests and disability paperwork: medical, personal, disability, Federal & State mandated leaves (FMLA, CFRA, PDL, ADA, FEHA)
  • Administer the day-to-day aspects of the retirement plans including: enrollment, contribution funding, deferral rate changes, maintaining up-to-date beneficiary information, distribution of appropriate notices, account

QUALIFICATIONS (Education & Experience):

  • Bachelor’s degree preferred
  • Proficiency in Excel, Word, Outlook and Power Point
  • Strong communication skills, both written & verbal
  • Detail oriented with a high level of accuracy
  • Flexible and able to prioritize workload based on urgency and importance.
  • Friendly and easygoing with the ability to work well in a small office environment

SUPPLEMENTAL INFORMATION:  Work with people experiencing homelessness whether on the streets, in shelters or other places of habitation or services, may present inherent challenges and difficulties such as: exposure to bed bugs or other infestations, unpleasant smells or odors, individuals who may have poor hygiene or unclean homes due to homelessness, mental health symptoms, or poverty.   Additionally, in working with our members, employees may encounter instances of profanity, sexually explicit or derogatory language, or verbal or physical expressions of anger and trauma. Very rarely do these situations ever escalate to physical contact, and negative or derogatory communication patterns can often be negotiated successfully.   All direct care staff are provided adequate training to develop skills to deescalate crisis situations that may arise and Step Up has established procedural safeguards for all employees to mitigate (but not eliminate) these inherent risks of employment.

PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee is regularly required to sit; use hands and fingers; handle or feel; reach with hands and arms; talk; and hear. The employee is frequently required to walk, balance, stoop, kneel, and/or crouch. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Keyboard data entry required.

Step Up utilizes the principles of trauma-informed care and mental health recovery. These principles inform our Core Values of Hope, Wellness, Voice and Choice, Respect, and Collaborative Relationships. As representatives of Step Up, employees agree to adhere to these values in their interactions with members, colleagues, supervisors, and associated community members.


HOPE – We believe all people have the capacity for positive growth and change. We use hope to inspire and motivate ourselves, our members, our colleagues, and our community.

WELLNESS – We believe in promoting a culture that supports healthy and fulfilling lives. We use a supportive environment to foster well-being for ourselves, our members, our colleagues, and our community.

VOICE AND CHOICE – We believe in the right to choose and be heard. We use voice and choice to create meaningful outcomes and empowerment for ourselves, our members, our colleagues, and our community.

RESPECT – We believe in promoting interactions that are non-judgmental, transparent. We use respect to guide all of our words and actions with ourselves, our members, our colleagues, and our community.

COLLABORATIVE RELATIONSHIPS – We believe in forming partnerships to share resources, knowledge, and experiences. We use collaborative relationships to strengthen accomplishments for ourselves, our members, our colleagues, and our community.

Step Up is committed to providing quality services that adhere to the highest ethical standards and principles. All Step Up employees agree to adhere to the ethical policies and codes of conduct, as outlined in the Employee Handbook and those specified for this grant.

I can perform the functions of this job as described with or without reasonable accommodation.

Employee Name (Print):___________________________________________

Employee Signature: ________________________________________________


Step Up provides equal employment opportunities without regard to age, ancestry, color, creed, mental or physical disability, marital status, medical condition, national origin, race, religion, sex, sexual orientation, veteran status, or any other consideration made unlawful by federal, state, or local laws.


Step Up


Santa Monica, CA
90401 USA



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