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IT Support Specialist

Stellar IT Solutions
Rock Island, IL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

IT Support Specialist
Stellar IT has an immediate opportunity for a IT Support Specialist for a onsite position with a client based in Milan, IL. 

 
The IT Support Specialist will have experience with 
1) imaging computers
2) experience using and maintaining printers
3) ServiceNow experience
4) Customer service.
 
Candidates must have permanent work authorization OR naturalization and not need sponsorship now or in the future. Third-party / C2C/1099 candidates are not eligible for this role.

 
JOB SUMMARY:

Location: Milan, IL.

Role: IT Support Specialist - Onsite in Milan, IL.

Salary: Negotiable

Job Description:
The Computer Support Specialist provides basic day-to-day operational support for a computing environment (computer center, unit computing, a community of users, etc.), following established procedures, in order to contribute to the smooth running of that environment.

Duties include, but are not limited to:

Management of onsite desktop hardware
Software troubleshooting
Printer hardware management
Smart hands support for the server / network teams. 
Provides support for conference rooms, asset lifecycle management, and computer deployments for unit customers.
Imaging computers
Replacing printer toner
Disposing of outdated assets
Resolving trouble tickets from ServiceNow queues
Documents recording and/or distributing information
Updating assets in Asset Center
Following KB articles for problem resolution

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Stellar IT Solutions

Address

Rock Island, IL
61201 USA

Industry

Technology