Steel Business Solutions is currently looking for an entry level individual with a customer service background for an entry level full time Customer Service Representative position.
THIS IS AN ENTRY LEVEL POSITION
Steel Business Solutions is a Startup specialized in tailoring customer acquisition campaigns to the character of the client and company culture. It is a priority for us to ensure our Client’s profitability, by providing the best customer service with high professionalism and to maintain and build quality relationships with their Clients. This job is full-time and involves in-person interaction with clients.
For this position, we have found that candidates who have worked in retail, restaurant, hospitality or customer service industries excel as they have the people skills to provide the “personal touch" that the company is known for.
Our company specializes in areas of customer renewal, customer retention and customer acquisition.
Our niche has been our ability to act as the liaison between major clients and their customers. Through their unique, relationship-oriented approach, they have been able to provide clients tremendous results and an increased market share.
We pride ourselves on a competitive, but extremely friendly and family-oriented work environment. Our culture promotes constant personal and professional growth, based on principles of respect, trust and challenge. We are now striving to train the most capable and skilled individuals to help acquire new clients, grow into new markets and develop new campaigns and customer service experiences. We provide full training and career advancement in this globally expanding industry.
· Approach Clients to assess how needs can be met by company services offered
· Provide exceptional customer service and consultation advice
· Facilitate administrative tasks and customer scheduling
· Additional tasks as required
Due to recent expansion, we are willing to train a highly motivated individual for management, customer service and lead generation opportunities, but they must be willing to train in an entry level position. This opening is ideal for college graduates or professionals with customer service experience looking for a career change because this is an entry level position in a brand-new industry.
Benefits of the Customer Service Position:
· Comprehensive Paid Training by a National Manager
· National and International Travel for Company Events
· Opportunity For Community and Charity Involvement
· Flexible Scheduling
· Numerous Advancement Opportunities
· Experience in customer service and associated fields
· Ability to adapt to a variety of people
· Winning attitude and dedication to ensuring customer satisfaction
· Positive attitude and ability to work well within a team environment
· College Degree preferred
· Background in Retail or Restaurant
· Leadership skills
· Local to the office area