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Administrative Assistant

Stauer Burnsville ,MN
  • Posted: over a month ago
  • $27,780 to $40,452 Yearly
  • Full-Time
Job Description

Nextten Stauer is seeking a full time Administrative Assistant to join our Fulfillment team in our Burnsville, MN office. Founded in 2003, Stauer is a national, multi-million dollar direct response company specializing in "Smart luxuries at surprising prices". We provide historically-inspired watches, jewelry and collectibles at affordable prices that our customers expect. We're constantly searching the globe for unique products and designs with rich heritage and captivating stories. Drawing inspiration from everything from the Uffizi Gallery in Florence and the Met in New York, to ancient Egyptian jewelry and Renaissance art, our products seek to establish a personal connection with our customers through stories.

Position Overview

The Fulfillment Administrative Coordinator performs a wide variety of warehouse duties. The primary job role is to process orders and provide general administrative and clerical support to the Fulfillment Department while acting as an intra-departmental liaison. This role includes more advanced computer skills and will also maintain the flexibility to provide support wherever else needed and as workload permits. 

Essential Functions & Duties 

  • Responsible to ensure the confidentiality and full complete safeguarding the company's trade secrets and any of our business client's customer lists and related records.
  • Perform all Order Control duties, including printing, sorting, logging and distribution of work orders and customer pack slips in a timely and accurate manner.
  • Act as communication liaison with Customer Service and various other departments regarding issues impacting customer or client orders.
  • Process special request orders, reprint orders and manage department reports for approval, as needed.
  • Inspect the contents and verify the completeness and condition of all returns against the customer order as part of an overall evaluation process
  • Process for credit all authorized returns via computer using established procedures, while documenting all actions taken in "Customer's Notes" file.
  • For those returns not immediately able to be processed, document all irregularities and actions take in the "Customer's Notes" file. Forward any related paperwork to Customer Service or Sales, as required and communicate by phone or email as needed.
  • Support other Warehouse/Fulfillment functions: track orders, add notes to orders, hand pick product, order supplies and some light assembly.

Additional Functions & Duties

  • Responsible to ensure the confidentiality and full complete safeguarding the company's trade secrets and any of our business client's customer lists and related records.
  • Drive continuous process improvement by looking for and suggesting ideas that result in overall department improvements
  • Support other warehouse/fulfillment functions as needed while maintaining flexibility in work schedule to meet business needs including overtime.
  • Empowered to question without exception any product or process detrimental to achieving the departmental goal of total customer satisfaction.
  • Be at work in a prompt and reliable work fashion while demonstrating a cooperative and respectful work style with all people in performing all job functions/duties.
  • Understand and carryout the organizations core values.

Requirements

Educational Requirements

  • High school diploma or equivalent is required.
  • 2-year college degree in Business or related field is preferred.

Experience/Skills

  • 2 or more years of administrative experience required
  • Ability to work with Microsoft Word, Outlook, & Excel with the ability to set up calculations within spreadsheet functions.
  • Excellent organizational skills with experience maintaining accurate and timely filing system.
  • Excellent oral and written communication skills.
  • Ability to handle dynamic work volumes and changing priorities.
  • Ability to recognize problems and present workable solutions.
  • Must be team oriented with good inter-personal skills that are verifiable.

Stauer is committed to providing Equal Employment Opportunities to all applicants and employees. EOE / AA /Disabled Employer.

Company Description
We are the country’s fastest-growing destination for precious gemstone jewelry, unique luxury items and vintage-
inspired timepieces. We have over 15 years of success in direct marketing and continue to experience incredible
growth. Based in Burnsville, Minnesota and Richmond, Virginia we have international offices in Italy and Hong Kong.

No other company better combines the history, mystery and romance of the past with modern craftsmanship and
21st century technology. Think vintage collectibles from brands like Cartier, Tiffany, Van Cleef, and Rolex. Picture
precious gems such as diamonds, rubies, and emeralds and you’ll get the idea.

We are treasure seekers. We are storytellers. We are our customer’s inside connection to affording the extraordinary.
We shop the world for the rare, the beautiful, and the innovative and secure them at a price that makes them
amazingly affordable. As one of the nation’s largest gem buyers, we purchase on average over 10 million carats of
gemstones a year. Then, we introduce these remarkable finds through compelling stories found in nearly one billion
pages of print advertising each year. Think of Stauer as the passport to celebrating the finer things in life and the
people you love without breaking the bank.

Stauer

We are the country’s fastest-growing destination for precious gemstone jewelry, unique luxury items and vintage- inspired timepieces. We have over 15 years of success in direct marketing and continue to experience incredible growth. Based in Burnsville, Minnesota and Richmond, Virginia we have international offices in Italy and Hong Kong. No other company better combines the history, mystery and romance of the past with modern craftsmanship and 21st century technology. Think vintage collectibles from brands like Cartier, Tiffany, Van Cleef, and Rolex. Picture precious gems such as diamonds, rubies, and emeralds and you’ll get the idea. We are treasure seekers. We are storytellers. We are our customer’s inside connection to affording the extraordinary. We shop the world for the rare, the beautiful, and the innovative and secure them at a price that makes them amazingly affordable. As one of the nation’s largest gem buyers, we purchase on average over 10 million carats of gemstones a year. Then, we introduce these remarkable finds through compelling stories found in nearly one billion pages of print advertising each year. Think of Stauer as the passport to celebrating the finer things in life and the people you love without breaking the bank.

Address

Burnsville, MN
USA

Website

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