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State of Florida Tallahassee, FL
  • Expired: August 22, 2019. Applications are no longer accepted.

Requisition No: 71868 

Agency: Department of Health


Position Number: 64937286 

Salary:  $16.00 PER HOUR 

Posting Closing Date: 09/02/2019 



$16.00 PER HOUR


Job Description

This is an entry level OPS position with the Capital Consortium Information Technology Regional Office. This position requires travel and may split time between multiple counties in the coverage region as needed, including: Calhoun, Franklin, Gadsden, Gulf, Jefferson, Leon, Liberty, Madison, Taylor, and Wakulla counties. This is a regional IT office. Primary county assignments for individual technicians may change from time to time as the need arises. Interested applicants living in or around the coverage area are encouraged to apply.

Provides end-user phone and desktop support and is responsible for performing technical and administrative work in the development and maintenance of computer systems and network systems of the Department of Health’s Capital Consortium Information Technology Regional Office. Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.

Provides technical advice, training, and assistance to all departments, focused on the needs of the client and the satisfaction of the customer. Installs and implements distributed computer systems hardware, software, and communications components including enhancements and upgrades. Edits and modifies configuration files for the distributed computer operating systems software, applications software, and the communications with other computers, printers, and other peripheral equipment. Monitors the use of software and hardware throughout the network and provides for on-going identification and resolution of user needs. Assists in developing procedures and standards for hardware maintenance, provide training on caring for equipment, and developing monitoring procedures to insure compliance.

Conducts on-site systems reviews to evaluate user compliance to system standards and procedures. Analyzes and resolves hardware, software and communications problems using diagnostic software and/or technical trouble shooting processes. Conducts on-going support to identify methods for improving the use of existing hardware, software, and documentation. Assesses the effectiveness of hardware, software and communications performance and coordinates with the analyst for improvements.

Assists with maintaining operating records relating to system production, performance and an inventory of the network’s distributed processing hardware, software, and training; includes serial numbers, property numbers, level of software, type of training and to whom provided. Adheres to all Department of Health policies and procedures concerning Information Technology, including, but not limited to: equipment, software, and disposal of property. Assists with ensuring the regional office’s equipment inventory is up-to date per Department of Health policies. Assists in annual county/state property inventory. Make sure that all DOH sanitizing procedures are followed.

Other Duties: Other duties as assigned, including but not limited to: Lifting and moving equipment up to 40lbs. Provides data information for reporting purposes for administration. Correctly completes inputs and submits Time sheets and EARs. Attends and participates in training and personal enhancement classes that increase or enhance productivity and efficiency, advancing achievement of the CHD’s goals and objectives. Maintains and Updates electronic signs. Promotes the department as a positive, caring community organization through courteous behavior toward all clients and co-workers.

Incumbent may be required to work during or beyond normal work hours or days in the event of an emergency. Emergency operations functions required of the incumbent include but are not limited to special needs shelters, Red Cross shelters, or other emergency functions.

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening, and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. You will be required to provide your Social Security Number (SSN) in order to conduct the background check.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending on the date of your retirement.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Departments VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

State of Florida


Tallahassee, FL