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Registration & Fulfillment Specialist - Customer Services Specialist Senior

State Of Minnesota Saint Paul, MN
  • Expired: November 28, 2019. Applications are no longer accepted.

Job Summary
Job Summary
This position is located in the Registration & Fulfillment Unit of the Office of Vital Records (OVR) within the Health Policy (HP) Division.
This position assures that activities associated with the collection, filing, registering, certification, and issuance of vital records are accomplished.
Responsibilities include:

  • Providing information and service to vital records partners and the public
  • Processing requests and payments for documents and services including copies of vital records certificates; for corrections and amendments to vital records; and for replacements to vital records related to parentage establishment and documents
  • Registering putative fathers in the Minnesota Father's Adoption Registry, searching the registry and issuing certifications of searches
Minimum Qualifications
Experience using word processing and spreadsheet software sufficient to create, modify documents and proofread documents/correspondence with extremely high detail, correct spelling, grammar and accuracy
Experience using customer service and communication skills sufficient to provide courteous, effective, and timely service and to explain policies and/or processes to internal and external customers
Experience using databases sufficient to carry out advanced administrative tasks and compile accurate information. Ability to schedule and organize trainings, meetings, spaces and training evaluations
Typing/keyboarding skills sufficient to perform skilled typing tasks with speed and accuracy
Preferred Qualifications
Experience and knowledge of the Minnesota Vital Records System.
Knowledge of the web-based vital records application MR&C.
Excellent oral and written communication skills.
Excellent organizational skills.
Skills and experience in Microsoft Office.
Knowledge of and respect for the law, policies, and procedures that guide the work of the Minnesota Vital Records System.
Ability to speak other languages in addition to English.
Additional Requirements
This position requires the successful completion of a background check.
Application Details
Why Work For Us
Come work for one of the best public health systems in the nation and you will contribute to our mission to protect, maintain and improve the health of all Minnesotans. We are working hard to achieve our vision for health equity in Minnesota, where all communities are thriving and all people have what they need to be healthy. Our collaborative, mission-driven work environment is a major factor in promoting a high level of employee health awareness, employee longevity and job satisfaction.
We offer a competitive benefits package including employee and family health and dental insurance, life insurance, disability insurance, health promotion programs, pre-tax benefits, vacation leave, sick leave, paid holidays, deferred compensation, retirement benefits, and more!
How to Apply
Click "Apply" at the bottom of the page. If you have questions about applying for jobs, contact the job information line at 651-259-3637.
For additional information about the application process, go to
If you have questions about the position, contact
If you are a Connect 700 applicant, please email your certificate and the Job posting ID# to by the position close date.
If you are an individual with a disability and need an accommodation for an interview, you may contact the Department of Health ADA Coordinator at
  • * *
The State of Minnesota is an equal opportunity, affirmative action, and veteran-friendly employer. We are committed to providing culturally responsive services to all Minnesotans. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.
We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email Please indicate what assistance you need.
Job Title: Registration & Fulfillment Specialist - Customer Services Specialist Senior
Location: St. Paul
Job ID: 37285
Regular/Temporary: Unlimited
Full/Part Time: Full-Time
Who May Apply: This vacancy is open for bids and for all qualified applicants simultaneously.
Date Posted: 11/27/2019
Closing Date: 12/03/2019
Hiring Agency/Seniority Unit: Minnesota Department of Health (MDH)
Hiring Agency: Minnesota Department of Health (MDH)
Division/Unit: Health Policy/ Registration & Fulfillment Staff
Work Shift: Day Shift / 8:00am - 4:30pm
Work Hours: Day Shift / 8:00am - 4:30pm
Work Shift/Work Hours: Day Shift / 8:00am - 4:30pm
Days of Work: Monday - Friday
Travel Required: Never or rarely
Salary Range: $18.46 - $24.97/hourly; $38,544 - $52,137/annually
Classified Status: Classified
Bargaining Unit/Union: 206 - AFSCME Clerical, Council No. 5 (AFSCME)
Work Area: Health Policy
Job Class: Customer Service Specialist Senior
Working Title: Registration & Fulfillment Specialist

State Of Minnesota


Saint Paul, MN