State Bank of India (CA) is seeking an experienced Client Services Representative to support it's Cerritos Branch with new account opening and teller services. This detail oriented, well-organized and friendly professional will be responsible for delivering superb customer service experience, handling customer transactions in a timely and professional manner, and engaging customers in order to optimize ways to maximize their banking experience. Duties include: process deposits, withdrawals, cash advances, stop payments, blocks, wire transfers and other transactions as required. Recommend bank services to meet customer needs, opens new accounts and admits customers to safe deposit boxes. Research and resolve customer inquiries.
Qualifications: High School diploma or equivalent with a minimum of two years of banking or high- volume cash handling experience and/or training; or equivalent combination of education and experience. Knowledge of general bank operations and Federal Banking Regulations relating to customer deposit accounts. Ability to open new business accounts independently. Knowledge of FIS core banking application and sub-systems; Excellent verbal and written communication skills; Ability to work independently and in teams; Excellent organizational skills.
State Bank of India (CA) is an Equal Opportunity Employer