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Technical Project Manager

Englewood, CO
  • Expired: May 16, 2022. Applications are no longer accepted.

Role Title - Technical Project Manager

StarRez is a leading global proptech company with a strong differentiated market position focused on transforming the resident experience by providing the engagement solutions and insights critical to successful residential communities.

Our team is committed to building software that positively impacts the lives of millions of residents each year. We're a passionate team, experiencing healthy growth each year. We've dominated the global higher-education student bed market and expanding into a great fit parallel market in PBSA (purpose-built student accommodations), where we already serve happy and successful customers. Our CSAT ratings are in the 99-100% - outrageous for any market or business.

We're looking for talented, passionate, smart, resourceful, highly motivated teammates to support our momentum and contribute to serving and expanding our thriving community.

StarRez seeks a Technical Project Manager to be part of our Denver USA team(open to fully remote in North America)

Primary Objectives
The Technical Project Manager is critical to the success of our customers and the company. It's important to show our customers a professional, well refined process for bringing new software live in their environment.

  • To manage technical project delivery with customers who are interested in acquiring additional software, changes to current solutions and/or professional services
  • To understand customer business requirements, translating them into specification documents
  • To manage and maintain strong relationship with customers, with every effort made to ensure they are satisfied, and open to discussing their experience with other prospects
  • To provide customers with Housing and Conference management subject matter expertise within StarRez

Major Accountabilities
The Technical Project Manager position includes, but is not limited to, the following:

  • Managing concurrent multiple software projects
  • Serve as a technical resource on Implementations specifically for Integrations & Data
  • Running StarRez technical training sessions - Internal and External
  • Provide customers with subject matter and business process consultations
  • Provide resolution to project, implementation or customer issues, following proper escalation procedures based on internal practices
  • Create project documentation and procedures
  • Support customers to strategize and design the integration of StarRez software with other systems, and data mapping / data loading needs
  • Create/update documentation for customers and internal purposes
  • Testing of products, custom tools or components
  • The Technical Project Manager role is based out of our Denver, CO office and remote candidates are considered
  • Traveling required: an average of 20%

Knowledge and Experience
Successful candidates should meet the following qualifications:

  • 4 + years of Higher Education Housing Experience
  • Typical candidates held positions such as, Associate or Assistant Director of Housing or Residential Life, Housing Operations Managers, Conference Services Director, Residential Services Business Analysts, Residential Services Technology support specialists, etc. (StarRez software previous use and knowledge is a big plus)
  • BS/BA degree required
  • Degrees in Higher Education Administration or Business related discipline are preferred
  • Demonstrated skills developing lasting "trusted partner" relationships based on proven delivery results
  • Strong oral and written communication skills and must possess experience at presenting and leading meetings with senior staff
  • Strong judgment, issues management, and problem analysis techniques
  • Experience working in accounting and/or with accounting systems
  • Experience using or implementing Student Information Systems such as: Oracle, PeopleSoft, SAP, Banner

Preferred Functional Skills

  • Be self-motivated, disciplined, and able to work independently
  • Able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under pressure and with time constraints in a fast-paced, complex, collaborative and team oriented environment
  • Ability to set, manage, and meet deadlines
  • Ability to provide resolution and/or escalation to customer concerns in a timely fashion
  • Ability to understand how to communicate difficult/sensitive information tactfully both internally and externally
  • High appreciation for technological solutions and a desire and ability to learn about a variety of technological concepts in order to offer technical suggestions and insight
  • Detail oriented with an understanding of the importance of documenting project meeting minutes, action items and discussions/decisions held with project teams

Values and Attitudes

  • Outcome focused, delivering results for customers and our business.
  • Structured, process minded
  • Takes pride and ownership in work
  • Proactive, takes initiative
  • Commitment and dedication to work within deadlines, follows through with tasks
  • Willing to ask for help and learn
  • Enthusiastic and positive attitude gets involved
  • Team player who is approachable and helpful
  • Adaptable and flexible

Employment Type: FULL_TIME



6100 Greenwood Plaza Blvd.

Englewood, CO
80111 USA



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