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Automotive BDC Representative

Star Auto Mall LLC Bethlehem, PA
  • Posted: over a month ago
  • Full-Time
Job Description

Job Description

BDC/Internet Sales Representatives will be responsible for handling all incoming phone calls and internet leads, as well as confirming sales appointments and performing long-term follow-up on all unsold customers (e.g., internet leads, showroom visits, and incoming calls).

Job Responsibilities:

  • Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email or in person)
  • Manage Internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance
  • Maintain an ongoing customer database to capture repeat business
  • Schedule appointments with interested buyers for test drives and delivery of vehicle

Job Requirements:

The ideal candidate has customer service and/or a general sales background of some sort, is a hard working professional with experience providing exceptional customer service.

  • Previous customer service experience
  • Previous call center and/or Internet sales experience a plus
  • Sales experience is a plus, NOT required
  • Requires strong communication skills in order to work most effectively with customers
  • Must be Internet savvy, have good computer skills and excellent organizational skills to help keep track of all sales leads
  • Excellent follow through and follow up skills
  • Bilingual a plus!

Job Type: Full-time

 

 

Star Auto Mall LLC

Address

Bethlehem, PA
18020 USA

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