Customer Service Representative

We are a fast-paced agency looking for a reliable, hardworking, and personable employee to join our great team. We are looking for enthusiastic, career-minded individuals to become a successful member of our firm.

Opportunity for future career growth within the company. Candidate must be able to travel to our Salisbury location for training. Banking background a plus!

Employer paid Life Insurance

Employer supported Disability and Health Insurance 

• Answer incoming calls in a friendly and helpful manner and be able to transfer to appropriate agent
• Make outbound calls to clients as requested
• Clean up and maintain management databases
• Daily remittance process including taking deposits to the bank
• Provide exceptional customer service including completing client requests and delegation to a sales agent when sales opportunities arise
• Embrace change and multi task while maintaining a positive attitude

• Able to work well with other employees and is a team player with a positive attitude
• Be a great self-starter with a sense of urgency
• Previous work experience in customer service, marketing, promotions in the banking or restaurant industry
• Proficiency to multi-task, follow-thru and follow-up in a busy office atmosphere
• Must be efficient in Word & Excel
• Be able to obtain a Property & Casualty insurance license within 90 days of employment