Customer Service Representative
Staffworks Utica, NY
- Expired: over a month ago. Applications are no longer accepted.
Hours: 11: 30am 8: 00pm
Pay rate: $14.25/hour will pay $15/hour for bi-lingual individual
The Customer Service Representative will learn and understand industry content. Maintain proficient knowledge of all laws and regulations applicable to this position
Handling in-bound telephone calls in a polite, professional, courteous manner is required.
Education: Minimum 2-year degree in Business, Accounting or related field preferred.
Experience: Customer Service experience required, or a degree in lieu of experience. Related experience working in some capacity with retirement plans or benefits plans (FSA, VEBA, HSA) also a plus.
Skills: Well-developed written and oral communication skills; highly organized and show an attention to detail; ability to prioritize work assignments and multitask; display an intermediate level competency with Microsoft Word and Excel, as well as personal computer skills. Bilingual (English/Spanish) is preferred.