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CSR/Customer Service/Customer Care/Call Center

Stafforward Topeka ,KS
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

 

BCforward is seeking a highly motivated and experienced CSR/Customer Service/Customer Care/Call Center

 

Position Description:

·         Position involves processing applications and files for potential and current providers, which involves communicating with the providers to answer questions, resolve issues and clarify information as well as directly with the client to review and get approval on applications and updates

·         High school education or equivalent.

·         Use multiple websites to screen and make determinations about meeting state requirements.

·         Responsible for processing applications and files for potential and current providers.

·         Data entry of all approved information with expectation of less than a 5% error rate.Must manage multiple tasks and be able to function with strict timelines with minimal supervision.

·         Superior communication skills both written and verbal.

·         Computer proficiency.

·         Accuracy in data entry.

 

Location: Topeka, KS 66619

Expected Duration: 2 Months contract with strong possibility of extension

Wage: Hourly, W2

 

Who to Contact: Nick Johnson

 

About BCforward

BCforward is currently the largest consulting and minority owned services and staffing firm in Indiana. Headquartered in Indianapolis, BCforward has resources in 47 states and Puerto Rico as well as a global presence in India and Canada. The company provides consulting, outsourcing and staff augmentation services in systems administration, project management, software development, and strategic IT planning. BCforward assures clients on‐time delivery of on‐budget solutions to their IT‐centric outsourcing, staff augmentation and systems solutions needs. Formerly Bucher + Christian Consulting, the company was founded by Justin Christian in 1998. For more information, visit www.bcforward.com.

Company Description
Stafforward, a subsidiary of BCforward, was created in order to respond to the growing customer demand for talent acquisition in the Administrative, Industrial, Healthcare and Scientific fields. While BCforward continues to deliver IT staffing services to our clients, Stafforward is a dedicated subsidiary that focuses on the growing demand in these non-IT industries.

Leveraging the existing infrastructure, processes and experience of a successful staffing organization like BCforward gives Stafforward impressive national geographic reach and the immediate ability to service accounts of all sizes.

Stafforward supports hundreds of active placements from large national accounts to customers local to each of our individual office locations. Stafforward services a wide variety of non-IT placement categories including executive assistants, receptionists, clerks, paralegals, engineers, project managers, janitors and quality controllers. At each office, a team of in-house recruiters will provide customized search services to locate and screen appropriate candidates.

Stafforward also provides Managed Service Provider Programs in order to allow clients to outsource and consolidate day-to-day activities associated with the management of contingent labor to a single dedicated team.

Typically our clients expect four things:
Cost Reduction
Efficiency Improvement
Increased Compliance
Measurable Performance

Stafforward’s Managed Service Provider Programs offer all four with very little disruption to our clients business.

Stafforward

Why Work Here?

Fast moving jobs, competitive pay, and flexible schedules.

Stafforward, a subsidiary of BCforward, was created in order to respond to the growing customer demand for talent acquisition in the Administrative, Industrial, Healthcare and Scientific fields. While BCforward continues to deliver IT staffing services to our clients, Stafforward is a dedicated subsidiary that focuses on the growing demand in these non-IT industries. Leveraging the existing infrastructure, processes and experience of a successful staffing organization like BCforward gives Stafforward impressive national geographic reach and the immediate ability to service accounts of all sizes. Stafforward supports hundreds of active placements from large national accounts to customers local to each of our individual office locations. Stafforward services a wide variety of non-IT placement categories including executive assistants, receptionists, clerks, paralegals, engineers, project managers, janitors and quality controllers. At each office, a team of in-house recruiters will provide customized search services to locate and screen appropriate candidates. Stafforward also provides Managed Service Provider Programs in order to allow clients to outsource and consolidate day-to-day activities associated with the management of contingent labor to a single dedicated team. Typically our clients expect four things: Cost Reduction Efficiency Improvement Increased Compliance Measurable Performance Stafforward’s Managed Service Provider Programs offer all four with very little disruption to our clients business.

Address

Topeka, KS
USA

Website