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Customer Service Representative

Staffmark Hickory ,NC
  • Expired: 16 days ago. Applications are no longer accepted.
Job Description
We have immediate openings for Customer Service Representatives in Hickory NC

The Customer Service Representatives will be handling inbound calls 99% of the time with a few outbound calls.  The Customer Service Representatives will be trained on Lost, Stolen, Activations and Digital Wallet.  They will assist cardholders seeking assistance in shutting down their card in a lost or stolen situation.  They will also need a strong attention to detail as they will need to ensure all items are cared for to validate the identity of the cardholder when assisting them in activating new cards. 
The Customer Service Representatives will need to be strong communicators, dependable, must be able to complete the training period with no absences, strong computer navigational skills, and professional in the workplace. 
 
A qualified CSR will have the following: 
  • 1+ years working in a customer focused environment 
  • Experience navigating dual monitors and several applications at one time
  • Demonstrate ability to multi-task (talk on the phone with navigating on a computer and taking notes).
  • Strong customer focus with experience resolving issues with a positive outcome
  • Strong attention to detail, communication and listening skills
  • Flexibility to work shift and schedule and overtime as needed.
Position is located with a quickly expanding company in the Hickory NC area.   
Professional, supportive, fantastic and fun work culture
On-site cafeteria (breakfast and lunch) with free soft drinks and coffee
On-site gym area
Great opportunities for growth within the company

Hours: 
9a-530pm Sun/Mon off 
12pm-830pm Wed/Thurs off 
2pm-1030pm Tues/Wed off 
Salary: 
$13.50 hr. with potential for an increase once perm. 



About Staffmark

Staffmark makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, ancestry, medical condition, age, marital status, national origin, citizen status, political affiliation, union membership, genetic information, physical or mental disability, veteran status, denial of medical or family leave, pregnancy or pregnancy disability leave or any other protected group status as defined by federal, state or local law. We will provide reasonable accommodations throughout the application or interviewing process. If you require a reasonable accommodation, contact us. Staffmark is an E-verify employer.

Company Description
Staffmark's mission is simple – to be a great partner to our customers, our employees, and the communities we serve. And since being a great partner means different things to different people, we work hard to understand the unique needs of every person and business we are fortunate enough to connect with.

For more than 40 years, Staffmark has been successfully finding people work and companies people. Our team of passionate performers is available to start helping you today. Contact the Staffmark location nearest you for more information on how we can partner with you to help you achieve your goals.
Best in Staffing
Weekly Pay
Attendance bonuses
referral bonuses

Staffmark

Why Work Here?

As your job search partner, we can connect you with career opportunities at great companies that match your experience and skill set.

Staffmark's mission is simple – to be a great partner to our customers, our employees, and the communities we serve. And since being a great partner means different things to different people, we work hard to understand the unique needs of every person and business we are fortunate enough to connect with. For more than 40 years, Staffmark has been successfully finding people work and companies people. Our team of passionate performers is available to start helping you today. Contact the Staffmark location nearest you for more information on how we can partner with you to help you achieve your goals. Best in Staffing Weekly Pay Attendance bonuses referral bonuses

Address

Hickory, NC
USA

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