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Customer Service Rep

Staffmark Oakland, CA
  • Expired: 26 days ago. Applications are no longer accepted.
  • Must respond to all inquiries from customer in a courteous and effective manner
  • Compares identifying information and counts, weights or measurements of items for incoming and outgoing shipments to verify information against bills of lading, picking tickets, invoices, orders, or other documents and records.
  • Prepares special shipping labels for identifying cartons when needed.
  • Processes Dock Receipts for incoming shipments records exceptions, and communicates this information to the customer.
  • Answers Customer queries regarding inventories and availability of freight.
  • Maintains inventories in the WMS system.
  • Coordinates shipping method upon customer's request.
  • Provides Customer Service to drivers for merchandise pickup and delivery.
  • Process receiving and shipping documentation.
  • Responsible for data entry by way of excel spreadsheet with utmost accuracy.
  • Invoices customer for services rendered.
  • Minimum six months experience as CSR in Distribution/Warehousing/Logistics/3PL.

AA degree preferred.
To perform the job successfully, individual must be able to perform each essential duty and follow simple instructions.
Dependable & self-motivated team player
Ability to multi-task in a fast paced, demanding environment.
Skilled in Microsoft Office programs such as Outlook, Excel and Word.
Is familiar with compliance accounts (Wal-Mart, Sears/Kmart, Dollar Tree...) (helpful but not mandatory).

Minimum six months experience as CSR in Distribution / Warehousing / Logistics / 3PL.


Why Work Here?

Great work life balance! We help people find employment!

A Great Partner Staffmark's mission is simple – to be a great partner to our customers, our employees, and the communities we serve. And since being a great partner means different things to different people, we work hard to understand the unique needs of every person and business we are fortunate enough to connect with. For more than 40 years, Staffmark has been successfully finding people work and companies people. Our team of passionate performers is available to start helping you today. Contact the Staffmark location nearest you for more information on how we can partner with you to help you achieve your goals. Best in Staffing In recognition of our outstanding customer service, Staffmark has been awarded the prestigious Best in Staffing® Award for both Clients and Talent. Less than 2% of all staffing companies in North America earn the Best of Staffing® title which is based on customers and talent rating you a 9 or 10 out of 10 for outstanding service. In addition, Staffmark earned the coveted Diamond Award for receiving the Best of Staffing® Client Award for seven years in a row. Staffmark is proud of the service we offer and is committed to ensuring that all of our customers and employees receive Best of Staffing® service.


Oakland, CA