We are hiring experienced Call Center/Customer Service Representatives for a busy financial services call center in Phoenix, near the Ahwatukee/Phoenix border; off I-10 and Ray Road.
Position is set to start on 09/21/2020, with a starting shift/schedule of 8:00AM to 4:30PM with Wednesday and Thursday off. Starting pay rate is $17.00 per hour (customer company is currently paying a Covid-19 premium making the current rate $21.25 -however this premium is subject to end at the customer company's discretion at which time the pay rate will return to $17.00 per hour). 90 day temp to hire opportunity!! Immediate eligibility for benefit enrollment after conversion. Facility has an onsite restaurant, gym, and unlimited free beverages!!
Qualified candidates will need:
- 1+years experience working in a customer focused environment
- Experience navigating dual monitors and with multiple applications at a time
- Demonstrate ability to multi-task (talk on the phone while navigating on the computer and taking notes)
- Strong customer focus with experience resolving issues with a positive outcome
- Strong attention to detail, communication and listening skills
- Flexibility to work shift schedule and overtime as needed (the facility is open 24/7 (schedules typically fall between the hours of 5:00AM to 12:00AM- including weekends -schedules change every 6 months. Schedule selection is based on performance -top performers pick first).
- Position requires: drug, background, and employment history screening.
Staffmark makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, ancestry, medical condition, age, marital status, national origin, citizen status, political affiliation, union membership, genetic information, physical or mental disability, veteran status, denial of medical or family leave, pregnancy or pregnancy disability leave or any other protected group status as defined by federal, state or local law. We will provide reasonable accommodations throughout the application or interviewing process. If you require a reasonable accommodation, contact us. Staffmark is an E-verify employer.
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