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Leasing Coordinator

Staffmark- TX Irving, TX
  • Expired: 8 days ago. Applications are no longer accepted.

POSTION SUMMARY

This customer-focused position is responsible for answering all inbound calls from clients, website users, prospective residents and residents living in apartment communities across the US. The Customer Service Representative provides detailed information about specific apartment homes, assists residents with requests for facilities services, and assists callers with website use.

RESPONSIBILITIES

  • Answer inbound phones in a high volume call center environment
  • Handle email or chat based customer inquiries efficiently
  • Maintain a high degree of professionalism, availability, dependability, and flexibility
  • Deliver a highly professional customer service experience
  • Handle service request/work order calls with efficiency and accuracy
  • Process payments and handle billing inquires
  • Positively represent our client properties to prospects and current residents
  • Escalate issues to Team Leader when necessary
  • Receives regular direction from Team Leader

EDUCATION/EXPERIENCE

Required:

  • High School Diploma and three (3) or more years of experience in a call center environment
  • Proficiency in MS Office and Internet Explorer
  • Flexibility in schedule which may include nights, weekends, and holidays

Preferred:

  • At least two (2) years of experience in real estate or leasing industry
  • At least one (2) year of experience in a high volume call center environment
  • Experience with Real Estate software applications; especially the following: CTI, MRI, JD Edwards, Skyline, Timberline, RentRoll, OneSite, AMSI, or Great Plains
  • Knowledge of Federal Fair Housing Laws
  • Sales experience

Staffmark- TX

Why Work Here?

Well known company with great pay rates and a staff who appreciates each employees

Staffmark's mission is simple – to be a great partner to our customers, our employees, and the communities we serve. And since being a great partner means different things to different people, we work hard to understand the unique needs of every person and business we are fortunate enough to connect with.

Address

Irving, TX
USA

Website