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Call Center Representative

Staffing Solutions Made Easy LLC Syracuse, NY
  • Posted: over a month ago
  • $13 Hourly
  • Full-Time

• Receive inbound calls from patients with newly implanted devices to educate them on the value of remote monitoring • After Patients have received their monitors, walk them through setting up their monitor, troubleshooting, and completing their first transmission; confirm first transmission received by CareLink • Escalate/ transfer call to Quality Analysts if an unsatisfied Patient is identified • Receive calls from patients who opt to place their order over the phone, educate them on the value of remote monitoring and ask a series of questions to determine which monitor the patient should own to be compliant. • Actively reach out to patients after they’ve received their monitor to walk them through setting up their monitor, troubleshooting, and completing their first transmission; confirm first transmission received by CareLink.

Staffing Solutions Made Easy LLC

Address

Syracuse, NY
Syracuse, NY
USA

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