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Customer Service Associate

Staffing Resources Buford, GA
  • Expired: over a month ago. Applications are no longer accepted.

Collection Specialist 8:00 – 5:00 with one late night 10:00 – 7:00 Must be able to pass a credit, criminal and drug test
For collections there is a performance bonus but it’s not guaranteed- once permanent
$16-$17.00
Will take B2B or consumer collections. Will look at someone with strong customer service skills. Key is someone who is analytical. Knows the difference between a debit/credit.

Responsibilities:

• Interacts with client’s Accounts Payable Department regarding status of payments
• Identifies areas of concern and provides effective problem resolution in respect to customers’ account
• Provides customer service in respect to collection issues by means of account analysis and resolution of discrepancies and short payments.
• Responsible for monitoring and maintaining assigned accounts including but not limited to high volume customer calls, review of account adjustments and submittal of small balance write offs
• Accountable for reducing delinquency for assigned accounts
• Tracks progress of accounts and updates via company ERP system and call center platform
• Perform other assigned tasks and duties necessary to support the Accounts Receivable Department


Qualifications:

• 2-Years minimum Collections experience “Business to Business”- A PLUS
• Previous experience in customer interaction
• Strong attention to detail, goal oriented
• Experience with Excel and Outlook a must
• Excellent written and verbal communication
• Ability to prioritize and manage multiple responsibilities
• Accounts Receivable knowledge/experience a plus
• Strong analytical skills and reasoning capabilities

Staffing Resources

Why Work Here?

Stable growing company

Address

Buford, GA
USA

Website